JOB
Peer Support Specialist – Make a Difference in Your Community!Are you passionate about supporting individuals on their journey to recovery and stability? The City of Greensboro’s Office of Community Safety is seeking a Peer Support Specialist (PSS) to work closely with multiple programs focused on community wellness and safety. If you have lived experience with mental health or substance use recovery and are dedicated to helping others navigate similar challenges, this is the opportunity for you!Salary InformationFull Salary Range: $42,072.00 - $75,287.00 AnnuallyExpected Hiring Range: $51,182 - $67,351 AnnuallySalary is based on qualificationsOutstanding Benefits PackageThe City of Greensboro offers a comprehensive benefits package, including medical, dental, vision, retirement plans, paid time off, and much more! To learn more about our benefits, visit: City of Greensboro BenefitsWork ScheduleMonday – Friday: 10:00 AM – 7:00 PMWhy You’ll Love Working With UsAt the City of Greensboro, we are committed to creating a safer and healthier community by putting people first. As a Peer Support Specialist, you’ll have the opportunity to: Make a real impact by helping individuals overcome challenges related to mental health and substance useWork in a supportive and dynamic environment where your lived experience and expertise are valuedBuild meaningful connections with individuals, community partners, and public safety officialsBe part of an innovative approach to community safety and well-beingWe operate by our core values: Purpose-Driven | Equity | People-Centered | Resiliency | Data-Informed | Prosperity | InnovationAbout the RolePeer Support Specialist (PSS) works closely with multiple programs under the Community Safety Department, including GSO HOME (Home Outreach Mobile Engagement) to follow-up with referred individuals and provide intensive case management to link them to appropriate community resources. PSS may work with the Behavioral Health Response Team (BHRT), as needed, to build rapport with individuals struggling with substance use and mental health concerns. In addition, PSS will collaborate closely with Cone Health to provide consistent engagement and follow-up to individuals who have experienced an accidental overdose.Key Responsibilities: Build trust and rapport with referred individualsConduct peer support, education, and outreach servicesFacilitate access to emergency shelter and housing optionsProvide information and referrals for basic needs, medical care, mental health, and substance use treatmentAssist with connecting individuals to County or State benefits (e.g., disability, food stamps, Medicaid)Provide crisis intervention when necessaryCollaborate with local agencies, community partners, and Greensboro Police Department officersParticipate in regular meetings and trainings to stay informed and enhance service deliveryCoordinate referrals and care plans with community agencies and resourcesAttend community and provider meetings as neededMaintain accurate and up-to-date program records and documentation in compliance with policies and proceduresThis role is a critical part of improving access to services and support for vulnerable individuals in our community.