Job Title – Care Coordinator, Long-Term Care (Bilingual Spanish/English)
Address – Travel 50–75% within Miami Dade for in-person visits

Hours – Mon-Friday- 8:00am-5:00pm
Vaccine Requirement – vaccine is required
Contract Type – Contract to Hire

Job Description:
We're looking for a dedicated and skilled Care Coordinator, Long-Term Care (Bilingual Spanish/English) to join our team. In this role, you will provide comprehensive healthcare management services to members enrolled in our Medicaid Long-Term Care/Comprehensive Program. Your primary goal will be to facilitate care coordination, manage costs, and improve healthcare outcomes by building strong relationships with our members through proactive engagement.

Responsibilities:

• Conduct comprehensive case management assessments, both over the phone and in person.
• Coordinate care for members of the Medicaid Long-Term Care/Comprehensive Program.
• Develop, implement, and monitor personalized care plans.
• Lead multidisciplinary reviews to ensure the best possible outcomes for members.
• Review and escalate quality-of-care issues as needed.
• Use negotiation and motivational interviewing skills to secure appropriate services and benefits for members.
• Educate and coach members and their caregivers, empowering them to make independent health decisions.
• Maintain strict compliance with all regulatory, accreditation, and company guidelines.

Required Qualifications:

• Bachelor’s degree is required, with a preference for Social Work or a related field. (Please note: a nursing degree is not a substitute for this requirement.)
• 1+ years of case management experience is a must.
• Must be bilingual in Spanish and English.
• Proficient in Microsoft Office, including Excel, Word, and Outlook.
• Strong interpersonal, communication, and motivational interviewing skills.

Preferred Qualifications:

• Case Management Certification.
• Experience in long-term care.
• Experience in managed care and discharge planning.

#INDREV

Job Type: Full-time

Pay: From $30.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Application Question(s):

• Are you willing and able to travel 50-75% within Miami-Dade for in-person visits?

Education:

• Bachelor's (Required)

Experience:

• Long term care / Care Coordination : 2 years (Required)
• Case management: 1 year (Required)
• Microsoft Office Suite: 3 years (Required)

Language:

• Spanish (Required)

License/Certification:

• CPR Certification (Required)

Work Location: In person