ADVANCED NURSE PRACTITIONER - BEHAVIORAL HEALTH URGENT CARE CENTER

Job Summary

Under the clinical direction of the Chief of Psychiatry, provides timely, patient-centered psychiatric care to individuals experiencing acute mental health and substance use crises In a Behavioral Health Urgent Care setting. Working as part of a multidisciplinary team, the Nurse Practitioner (NP) will conduct psychiatric evaluations, develop treatment plans, initiate or adjust psychotropic medications, and coordinate care for patents across the lifespan. This role emphasizes crisis stabilization, rapid access to care, and seamless referral to ongoing mental health services. The NP will use evidence-based practice and trauma-informed care to support individuals in distress while ensuring safety and continuity of care.

Job Qualifications

• Must have a Master's or Doctoral degree in Nursing and valid Ohio license
• Must have a current, full, active, and unrestricted license, or otherwise recognized, as an Adult Nurse Practitioner
• Must have current, full, active certification as a Nurse Practitioner from the American Nurses Association or another nationally recognized certifying body. [The certification must be in the specialty to which the individual is being appointed or selected.]
• Must be able to obtain a valid Drug Enforcement Agency (DEA) license
• Must work within a Standard Care Arrangement.
• May be required to travel between sites as necessary
  
  

Essential Job Duties & Responsibilities

• Performs psychiatric evaluations for individuals experiencing urgent behavioral health needs with attention to cultural competence, trauma-informed care, and social determinants of health.
• Diagnoses, treats acute mental health and co-occurring substance use disorders in a community-based urgent care environment.
• Initiates and manages psychotropic medications, monitor response to treatment, and adjust as needed per clinical guidelines and state scope of practice.
• Collaborates closely with an integrated care team, including primary care providers, behavioral health clinicians, case managers, and community outreach workers.
• Completes clinical work tasks during work hours each day.
• Provides crisis intervention and stabilization, including risk assessments (suicide, homicide, psychosis) and coordination of emergency services or hospitalization when necessary.
• Provides assistance and direction to agency staff in establishing treatment/service plans, as needed. Knows and utilizes system resources. Identifies system limitations and problem solves to meet client needs.
• Educates patients and families about mental health conditions, treatment options, and resources available within the community and health center.
• Maintains medical charts, records and documentation in accordance with standard nursing practice and agency policies.
• Participates in case review, quality improvement projects, and team huddles to improve access to outcomes in behavioral health urgent care services.
• Render care to patients in accordance with quality and standards, the standards of care prevailing in the community, applicable law, and according to state and federal grant requirements for non-discrimination regardless of status, race, sex, religion, national origin, handicap, age, or ability to pay.
  
  

Other Job Duties & Responsibilities

• Other related duties as assigned
  
  

Core Competencies

• Clinical Care: Demonstrates the ability to provide effective and anticipatory guidance to patients in order to establish a health maintenance and management plan designed to promote health and prevent potential health problems. Ability to work in a dynamic environment, across all levels of the clinical team to coordinate treatment plans. Demonstrates knowledge of and ability in carrying out the nursing process.
• Critical Thinking: Takes all critical information into account, considering interrelationships among issues and implications for other stakeholders. Applies knowledge, expertise, sound judgment and other references and resources as necessary to generate and evaluate solutions and recommendations. Understands and appropriately applies principles, procedures, requirements, regulations, and policies.
• Teaching: Ability to adjust language in order to effectively communicate educational information and treatment plans to patients. Identify appropriate learning model for each recipient to ensure appropriate delivery. Ability to assess level of understanding and adjust accordingly to ensure patient comprehension.
• Communication: Expresses thoughts clearly, concisely, and effectively both verbally and in writing. Presents in a confident, clear, and enthusiastic manner when addressing people in a large or small group. Demonstrates a sound knowledge of the subject matter.
• Values Diversity: Collaborates with and involves others, demonstrating a respect for divergent viewpoints; interacts well with diverse people and groups, thereby contributing to an environment that is equitable, inclusive, and cooperative. An awareness of and sensitivity to the cultural diversity of the population served.
• Interpersonal Relations: relates well to all individuals, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact. Uses influence to build consensus for change. Charismatic and inspirational style to recruit, motivate, retain and develop professionals to advance the organization’s mission. Culturally competent to lead and sustain diversity and inclusion. Translates complex processes or contents into more accessible forms.
  
  

Physical Demands/Work Environment

This job operates in a professional clinical environment. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is frequently required to sit for extended periods of time, stand, walk, use hands and fingers, and reach with hands and arms.

This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of The Centers. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility.

Supervisory

• This position does not supervise any position.
  
  

About The Centers

The Centers provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering belonging in a community where our team members thrive.

Wellbeing And Benefits

Providing quality benefits to our staff is important to us. Just as important is our staff’s well-being. That’s why we offer a number of choices to meet the different needs of our staff.

• Choice of medical and dental plans
• Health Savings Account
• Flexible Spending Account for Health and Dependent Care
• Vision
• Support for continuing education and credential renewal
• Life Insurance
• Retirement Savings (401k) with a company contribution
• Mental Health Support
• Employee Assistance Program
• Calm Subscription
• Short and Longterm Disability
  
  

The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.