Patient Care Coordinator
Impact Vision Therapy – Colorado Springs, CO

Impact Vision Therapy is a growing specialty optometry practice dedicated to improving lives through vision therapy. We are seeking a positive, detail-oriented, and career-minded individual to join our team as a Patient Care Coordinator.

If you enjoy working with people of all ages—including those with ADHD, autism, acquired brain injuries, and other special needs—this could be the perfect opportunity for you!

About the Role

The Patient Care Coordinator plays a vital role in supporting both our doctor and Vision Therapy Team to ensure patients receive the best possible care. This position is a blend of patient interaction and administrative support. You’ll be the first point of contact for patients, help guide them through their care journey, and keep our office running smoothly.

Because we are a private pay practice, the Patient Care Coordinator also assists with facilitating liens and helping patients navigate financial arrangements.

Key Responsibilities

• Greet and welcome patients, creating a warm and professional first impression.
• Answer phones, respond to inquiries, and schedule appointments.
• Coordinate patient flow and manage multiple schedules.
• Enter and maintain accurate patient records, including demographics.
• Assist with billing, coding, and lien facilitation.
• Manage accounts receivable.
• Prepare reports and correspondence.
• Support the doctor and therapy team with administrative tasks as needed.

What We’re Looking For

We’re searching for someone who is:

• Compassionate, empathetic, and patient-focused.
• Highly organized with strong attention to detail.
• Comfortable multitasking in a fast-paced environment.
• A strong communicator—both verbally and in writing.
• A team player with a positive attitude and strong work ethic.

Required Qualifications

• High school diploma or equivalent.
• Proficiency with Microsoft Word and Excel.
• Strong computer skills and comfort with learning new software.
• Excellent phone and customer service skills.
• Ability to operate office equipment (copier, scanner, printer, multi-line phones).
• Strong interpersonal skills with both children and adults.
• Flexibility to handle interruptions while staying on task.

Schedule & Location

• Full-time position, Hours could range from 7:30 AM – 5:30 PM, Monday through Friday
• Based in our Colorado Springs office.

Why Join Us?

At Impact Vision Therapy, you’ll be part of a supportive, mission-driven team that is making a meaningful difference in the lives of our patients. This is an excellent career opportunity for someone interested in healthcare, who enjoys helping people, and who embraces technology and continuous learning.

How to Apply

Please send your resume along with a cover letter that answers the following:

• What interests you about our practice?
• Describe how you handled a sensitive situation in a work environment.
• Share an example of how you are detail-oriented.
• What challenges are you looking for in your next position?

To learn more about the unique services we provide, visit:

• https://www.impactvisiontherapy.com/
• https://www.covd.org/page/vision_therapy

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• On-the-job training
• Paid time off

Work Location: In person