About VirtuAlly

We provide 24/7 continuous virtual monitoring to high-risk patients in their healthcare setting. We do this via two-way audio/visual communication so that our patients are never truly on their own. Born out of a nationally leading center for Telehealth within a large Academic Medical Center setting, we're proud to have created a solution built on both practicality and compassionate care.

Job Description

The Patient Safety Observer is responsible for providing continuous monitoring of patients to promote patient safety and prevent harm.

Primary Responsibilities

• Maintain constant visual observation of multiple patients simultaneously

• Monitor patients for safety risks based on nurse-driven indications

• Verbally redirect patients with a digital 2-way audio device located in patient rooms

• Notify staff if patients require assistance using proper etiquette and escalation protocols

• Confirm patient information throughout all interactions

• Document all interactions with patients and clinical staff

• Demonstrate proficiency with variety of technology platforms

• Align with company culture and core values: Be Authentic, Compassionate, Celebrate, Aspire

Qualifications

• High school diploma or equivalent preferred

• Experience in patient care preferred

• Experience with medical terminology preferred

• Technical proficiency of computer software applications

• Extreme attention to detail