CSO is looking for overnight Counselors for our FOH Berkshire House program in Pittsfield.

CSO's FOH Berkshire House in Pittsfield is a 24 hour/day, 7 day/week fully supported transitional housing program. This program is peer lead and staffed with counselors and case managers.

This counselor will be responsible for the care and treatment of clients, as well as specific tasks necessary to the operation of this program component.

As an FOH Berkshire House Counselor:

You Will:

• Establish a 1:1 therapeutic relationship with each program client.
• Provide support and safety for clients utilizing the program.
• Assist clients with activities of daily living, including self-care, cooking, recreation, and medication responsibilities according to individual treatment plans
• Prepare daily evening meal for clients and staff when working the evening shift. Coordinate shift duties with other counselor working shift during meal preparation.
• Participate in treatment planning and clinical referrals as part of case management duties.
• Monitor clients, including hourly bed checks and documentation, and provide closer observation as needed.
• Participate in ongoing in-service training for the purpose of maintaining, developing, and sharing counselor skills.
• Medication administration and documentation.
• Occasional food shopping and purchasing of supplies when needed for daily program operations.
• Present cases to insurance companies and obtain prior approvals as assigned.
• Provide client transportation as needed.

Your Background

• Bachelor's/Associate's degree (preferred)
• High School Diploma with 2 years of relevant Human Services experience
• Must have excellent oral and written communication skills Must possess valid driver's license and reliable transportation.
• Bilingual candidates are strongly encouraged to apply, (English/Spanish speaking.)

What We Offer:

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Our Agency:

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

CSO was voted a "Healthcare Industry Top Workplace" in 2023, 2024 and 2025. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!

CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.

EOE/AA

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