Overview
We are seeking a dedicated and detail-oriented Intake Coordinator to join our healthcare team. The ideal candidate will play a crucial role in managing patient intake processes, ensuring accurate documentation, and providing exceptional service to patients. This position requires a strong understanding of medical terminology, coding, and administrative support within a clinical environment.

Duties

• Manage the intake process for new patients, including collecting necessary information and documentation.
• Verify insurance eligibility and benefits for patients prior to appointments.
• Utilize electronic health record (EHR) systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or similar platforms for data entry and management.
• Review medical documentation to ensure compliance with HIPAA regulations.
• Assist in scheduling appointments and managing patient flow within the clinic.
• Maintain accurate medical records and ensure proper filing of documents.
• Provide clerical support including typing correspondence, handling multi-line phone systems, and responding to patient inquiries with professionalism.
• Collaborate with healthcare providers to develop care plans and coordinate patient services.
• Conduct follow-ups with patients regarding their intake status and any required documentation.

Requirements

• Experience in medical collections, billing, or coding is preferred.
• Familiarity with CPT coding, ICD-9, ICD-10, and medical terminology is essential.
• Previous experience in a medical office or clinic setting is highly desirable.
• Bilingual candidates are encouraged to apply for enhanced patient communication.
• Proficient computer skills including Microsoft Office applications and EHR systems.
• Strong organizational skills with attention to detail in documentation review.
• Excellent customer service skills with the ability to maintain phone etiquette in a busy environment.
• Ability to work collaboratively within a team while managing multiple tasks effectively.
• Knowledge of health information management practices is an asset. Join our team as an Intake Coordinator where you will contribute significantly to the patient experience while ensuring smooth operational processes within our healthcare facility.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

• Health insurance
• Relocation assistance

Work Location: In person