About the Role

Denham Property & Injury Law Firm fights for policyholders in property-damage and personal-injury claims. We are seeking a full-time Client Intake Coordinator to be the first point of contact for new clients. This position is in-office in Lexington, Kentucky.

Key Responsibilities

• Answer inbound calls and online inquiries, providing a professional first impression.
• Guide prospective clients through intake forms, ensuring all required information is collected.
• Schedule consultations and manage the firm’s calendar.
• Accurately record case details in the case-management system.
• Set up case files for smooth transition to attorneys, ensuring documents and data are complete and organized.
• Prepare intake reports and follow up with potential clients to collect missing documents.
• Draft correspondence and assist with general office support as needed.

Compensation & Benefits

• Competitive salary based on experience
• performance bonuses
• Health, dental, and retirement benefits.
• Paid time off and firm holidays.
• Opportunity to grow with a multi-state law practice dedicated to client advocacy.

• 
  Bachelor’s degree required (business, communications, or related field preferred).
• 1–3 years of client-facing or administrative experience preferred, ideally in a law firm or professional services.
• Excellent communication skills and professional phone presence; bilingual (Spanish/English) is a plus.
• Strong organizational and multitasking ability with close attention to detail.
• Proficiency with Microsoft Office; ability to learn new software quickly.
• Dependable, ethical, and able to maintain strict confidentiality.

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