Hope’s Door, recently named as one of the 2025 Best Places to Work in Westchester, is dedicated to ending domestic violence and empowering victims to achieve safety, independence, and healing. Our mission encompasses:

• Crisis Response: 24/7/365 hotline and emergency shelter for immediate safety.
• Support Services: Counseling, advocacy, and legal services for victims of domestic violence and human trafficking.
• Education & Training: Domestic violence education in schools and community centers across Westchester County.
• Free Services: All services are provided at no cost to victims and survivors.

Responsibilities

• Provide comprehensive, and trauma-informed services to survivors of domestic violence, including counseling, support groups, case management, information and referrals, safety planning, and danger assessments - with the goal of empowering survivors toward safety, independence, and healing.
• Advocate on behalf of clients with diverse systems such as legal, courts, law enforcement, criminal justice, social services, housing, medical, education, and employment.
• Respond to hotline calls and provide immediate support.
• Accompany clients to court and other systems as needed.
• Serve as backup advocate at the Family Justice Center.
• Work collaboratively with colleagues across departments to best serve clients.
• Complete timely and accurate reports and evaluations.
• Participate in agency-wide and community events that support our mission.
• Engage in ongoing training and professional development opportunities.

Preferred Skills and Experience

• Bachelor’s degree or an equivalent combination of education and relevant experience in victim services or related field.
• Proficiency in Microsoft Word and Excel; experience with databases a plus.
• Strong organizational skills with the ability to manage multiple priorities.
• Bilingual in Spanish preferred.

Flexible, collaborative, and able to work effectively in a team environment.

Compensation & Benefits

Total Compensation Potential: $60,828 – $62,648 annually (includes a monthly cash benefit of $1,065 that you can apply to insurance premiums or take as extra pay)

Life Insurance & Short and Long-term Disability Coverage

401(k) retirement plan (eligibility begins the 1st of the month after hire)

Generous paid time off: 25 PTO days, 12 sick days, and 10 holidays each year

Job Type: Full-time

Pay: $26.40 - $27.40 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• advocacy: 1 year (Preferred)
• Crisis management: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person