At 21st Century Home Health Services (21HHS), we treat every patient with the same empathy, compassion, and understanding we would show our own family. With more than 400 employees, we are the largest home health agency in San Francisco and the fastest-growing in the Bay Area. Today, we care for more than 3,000 patients across San Francisco, San Mateo, Santa Clara, Santa Cruz, Alameda, Contra Costa, Solano, Napa, Yolo, Placer, El Dorado, and Sacramento counties—and we are actively expanding into Marin and Sonoma counties.

Our clinicians are dedicated not only to the patients they serve, but also to one another. The results speak for themselves: hospital readmission rates at 21HHS consistently remain under 10%, compared to an industry average of over 15%.

We’ve also set a new benchmark for employee satisfaction in home health. Recognized as a 2024 Top Workplace, 21HHS fosters an environment of support, growth, and recognition through open communication and professional development opportunities.

Key achievements include:

San Francisco Chronicle Top Workplaces in the Bay Area: Ranked 3rd among all medium-sized companies and 1st among home health agencies.

National Recognition: Ranked 12th among medium-sized healthcare companies nationwide and 1st among home health agencies.

Patient and employee feedback on Yelp, Google, Glassdoor, and Indeed further validates our commitment to quality care and workplace excellence. By prioritizing engagement and satisfaction, 21HHS attracts top clinical talent and delivers outstanding outcomes, cementing our place as a leader in home health.

Please note: All opportunities at 21HHS require being in the field visiting patients in their homes. Remote/work-from-home positions are not available unless specifically noted.

Full-Time Clinical Supervisor: Social Services

What You’ll Do:

As  The Clinical Supervisor- Social Services, you will be responsible for ensuring that patient care is coordinated and managed appropriately.  The Clinical Supervisor-Therapy  is responsible for ensuring that care and services are delivered appropriately as well as the supervision of MSWs.

This is a leadership position that is responsible for the oversight of Therapists  providing patient care to patients in their place of residence.

• Responsible for oversight of MSWs who provide care and treatment to patients in their place of residence
• Coordinates at least bi-weekly Case Conferences with clinical team to discuss patients' progress and for revision of the care plan as needed to meet planned outcomes.
• Daily patient activities: Handles incoming calls timely, and follows up as necessary to ensure appropriate actions are taken to meet the internal and external customer needs.
• Achieves balance between the needs of the agency and time-off requests by staff involved, documents
• Employee Performance Reviews in a timely manner and assesses staff learning needs and formulates specific plans and goals for the next evaluation period with employees, performs administrative call duties, and serves as a role model 
• Provides opportunities for professional growth to reporting clinicians 
• Reviews and evaluates each case by reviewing the services provided by clinicians, conferences, record review, discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services.
• Reviews patient’s clinical diagnosis, medications, procedures and clinical course
• Assists MSWs in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing a plan of care.
• Assists MSWs  in the planning, implementation and evaluation of in-service and continuing education programs
  

• 1+ years management or supervisory experience in a social services department or program, preferably home care.
•  MSW from an accredited organization.
• Current Basic Life Support (BLS) 
• Valid CA Drivers License with acceptable driving record

21st Century is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We strictly prohibit discrimination or harassment of any kind, including but not limited to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other characteristic protected under federal, state, or local law.