Department: Counseling

Location: Metropolitan Campus

Reports To: Manager, Counseling

Recruitment Type: Internal

Requisition ID: req6473

Employment Type: Student

Union Position: Non-Union

Work Schedule: DAYS TO BE DETERMINED BY HIRING MANAGER AND STUDENT

Job Description:

Learning Objectives:

Objective 1: Professional Communication and Ethical Conduct

Students will develop professional communication skills by answering phones and scheduling appointments, demonstrating a compassionate and confidential demeanor. They will also learn the ethical principles of privacy and confidentiality relevant to a mental health setting, ensuring they can handle sensitive student information with discretion. This objective focuses on the core skills needed to be the first point of contact for students seeking help, which is crucial for building trust and ensuring a positive experience.

Objective 2: Foundational Administrative and Organizational Skills

The students will gain hands-on experience in administrative tasks by preparing materials for workshops and new student orientation. This includes organizing documents, setting up presentation spaces, and coordinating resources. This objective will teach the student how to manage time effectively, prioritize tasks, and contribute to the smooth operation of departmental events, which are essential skills for any professional environment.

• Consistently maintain 6 credit hours each semester;
• Maintain satisfactory academic progress;
• Adhere to College's confidentiality policy;
• Successfully pass background/drug screening;
• Answer phone and take messages;
• Clerical duties such as filing, data entry, copying and faxing;
• Open and sort mail;
• Strong interpersonal communication skills;
• Willingness to learn new technology;
• Assist with special projects;
• Other duties as assigned.

Special Note: Number of Openings (2)

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.