Job Category: Social Services & Case ManagementJob Description:Medical Social Workers serve as integral members of interdisciplinary healthcare teams, providing essential support to individuals facing health-related challenges. They bridge the gap between medical professionals and patients, ensuring that emotional, social, and practical needs are addressed alongside medical treatment.The following detailed job description outlines the key responsibilities, required qualifications, and essential skills for Medical Social Workers. From conducting psychosocial assessments and developing care plans, to offering counseling and connecting patients with community resources, these dedicated professionals play a pivotal role in enhancing patient well-being and fostering a holistic approach to healthcare.Qualifications & Skills

Bachelor's degree in social work or related field.
State licensure as a social worker.
Minimum of two years of experience in a social work setting, preferred.
Experience in a healthcare or hospital setting, preferred.
Master's degree in social work (MSW) from an accredited institution, preferred.
Licensed Clinical Social Worker (LCSW) certification, preferred.
Bilingual and/or English/Spanish speaking abilities, preferred.
Ability to handle sensitive information with confidentiality and professionalism.
Proficiency in crisis intervention techniques.
Must be able to work in stressful environments and take appropriate action.
Knowledge of community resources and services.
Ability to work independently and collaboratively as part of a team.
Must possess good assessment, intervention, and problem-solving skills. Must be able to address the physical, cognitive, emotional, financial, and psychosocial capabilities of the patient/family.
Able to develop and maintain collaborative and professional relationships with multiple stakeholders (patient/family, nursing staff, physicians, payers, and external agencies).
Ability to understand medical terminology and principles.
Ability to communicate effectively and efficiently, verbally and in writing. Basic computer skills (Outlook, Word, Excel, and databases) are a must.
Ability to meet required deadlines while maintaining expected quality.
Good organizational skills, with the ability to establish priorities and switch focus with frequent interruptions.
Engage in practices that comply with regulatory requirements, patient safety and performance improvement initiatives.
Collaborative, kind and respectful team player.

Responsibilities & Duties

Conduct psychosocial assessments of patients.
On a prioritized case basis, conducts an assessment of the case situation to identify complex issues or dynamics involving care, treatment or discharge.
Provide counseling and support to patients and families.
Recommend with nursing leadership, that a case conference be held to problem solve complex issues related to care, treatment, discharge, or decision-making
Advocate for patients' needs and rights within the healthcare system.
Assist patients in navigating the healthcare system and accessing resources.
Facilitate discharge planning and continuity of care for patients.
May coordinate, participate in and/or assist leading care conferences
Provide crisis intervention and emergency support.
Educate patients and families about healthcare options and resources.
Collaborate with community organizations to connect patients with additional services.
Document patient interactions and maintain accurate records.
Participate in multidisciplinary team meetings to discuss patient care.
Assist patients with financial concerns and connect them to relevant resources.
Provides resources for inpatients, outpatients, Emergency Department patients and supports the Case Management team for psychosocial needs
Identifies appropriate resources, including transportation, housing, healthcare, and social/spiritual services, and provides referrals as part of the discharge plan.
Confers with leadership as needed about resource options for patients and families.
Report to work on time.
Demonstrates the ability to adhere to the mission, ethics and goals of Lourdes/Trios Health.

About Us: Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.About the Team: We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

Case Manager, Social Worker Exempt

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