Description :Do you enjoy developing interventions, connecting youth to resources, and advocating for mental health? Join our passionate team at Kaiser Wraparound!As a Bilingual Support Counselor, you’ll walk alongside youth and families through their toughest moments—offering support, stability, and hope. In this role, you’ll provide counseling, case management, and crisis support to youth and families—where they need it most: at home, in school, and in the community within San Mateo County. As the Bilingual Support Counselor on the team, you will offer behavioral coaching, complete mental health notes capturing outcomes of your interventions and services, and implement treatment plans developed by the team.ABOUT KAISER WRAPAROUNDThis Kaiser Wraparound Program is a partnership between Kaiser Permanente and Seneca Family of Agencies, providing behaviorally focused mental health services to adolescents between the ages 12 - 17 years of age and their families. The program aims to provide children and their families with the support and services they need for children to maintain the lowest level of care possible and avoid out of home placements (group homes, juvenile hall, and hospitalization). Services for families will take place in-person within the community (San Mateo County) while other work can be completed remotely.ABOUT SENECASeneca Family of Agencies has been nominated among the for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on to bring equity and justice to the youth and families we serve.RESPONSIBILITIES

Provide counseling and case management services to enrolled youth and families
Connect clients and families to community resources and natural supports
Offer crisis intervention and mental health services in various settings (home, school, community)
Participate in treatment reviews, staff meetings, and IEP meetings as needed
Complete mental health notes, service tracking, and required documentation
Assist with transportation arrangements for school, therapy, and court appointments
Provide on-call coverage to the program as scheduled
Participate in all program staff meetings, and other treatment meetings when necessary
Participate in weekly supervision with the Lead Clinician and/or Program Supervisor
Apply crisis communication and de-escalation techniques, including physical intervention if necessary, following Seneca’s training protocols

QUALIFICATIONSREQUIRED

Bachelor’s degree in Counseling/Psychology/Social Work or related field
Bilingual Spanish skill set, pass bilingual proficiency assessment
Flexible schedule with the ability to work some evening hours as needed
Be part of a rotating emergency on-call system, scheduled with supervisor ahead of time
Must be at least 21 years of age
Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy
TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements

PREFERRED

Experience providing strong behavioral interventions with youth in community-based setting

Familiarity with local services and ability to connect clients to appropriate supportsSCHEDULE

Full-time; Monday - Friday, 9:30am - 6:00pm
Hybrid; provide in-person services & complete documentation remotely
On-call, scheduled with supervisor ahead of time

BENEFITS

Starting at $29.50 - $32 per hour, commensurate with experience

Salary increases each year
Mileage reimbursement
Stipends provided to staff members participating in the emergency on-call shifts
5 weeks of Paid Time off and 11 Paid Holidays
Comprehensive benefits package:

Medical, dental, vision, chiropractic, acupuncture, fertility coverage
Long-term disability, family leave, and life insurance
50% paid premiums for dependents
403b Retirement Plan
Employer-paid Employee Assistance Plan
Seneca is a

certified employer * Scholarship opportunities, ongoing training, and professional development opportunities

Promotional opportunities across the agency in California and Washington

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Hybrid Bilingual Support Counselor - San Mateo

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