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Banquet & Event Service Coordinator

Crowne Plaza Niagara Falls NY Riverside by IHG
place Niagara Falls, 14305
local_atm $22 - $26 an hour
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Multiple Types Available

About Job

SALARY RANGE:

  • $22-$26/hour plus tips
  • Tips paid out weekly

EMPLOYEE BENEFITS:

  • Paid Time Off
  • 401K
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Health Savings Account
  • Life Insurance
  • Disability Insurance
  • Employee Discounts

JOB OVERVIEW:

Primarily responsible for the supervision of the banquet staff and coordinates all food and beverage services within the banquet department. Train the banquet team and oversees the enforcement of hotel standards on setting up the event space, up keeping, service, break away, event courses, and cleaning.

QUALIFICATIONS:

  • Previous banquet or event experience is required
  • Availability nights, weekends, and holidays.
  • Ability to accurately compute mathematical calculations.

ESSENTIAL JOB FUNCTIONS:

  • Performs planning and organization functions for the banqueting department.
  • Oversee all aspects of assigned banquet function activities, ensuring that food counters are properly set and ready for execution at the appointed time.
  • Display good customer relation skills and take initiative to greet guests in a friendly manner.
  • Plan the event course and orchestrates its completion in a timely, quiet, and courteous manner.
  • Adhering to all banquet standard process and hotel standard policies and procedures.
  • Supervises and trains staff in the set up and break down of assigned banquet rooms according to contract and managers instructions.
  • Coordinates function details with banquet, conference planning, and kitchen staff.
  • Monitor banquet personnel in the performance of their duties.
  • Ensures all guest checks are billed and signed by the host according to planned arrangements.
  • Monitors the profitability of functions to ensure quality and portion control while minimizing waste and broken or lost supplies.
  • Guide, direct, and motivate banquet staff, provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Ability to take and pass all training provided and required by the banquet department to complete daily operational duties.