The primary focus of this position is to conduct the intake screenings and program entry processes for a Homeless Prevention Program’s. As well as provide support services to clients for up to 3 months each.

he Supportive Housing Case Manager reports to the Housing Program Supervisor. The purpose of this position to provide case management and supportive housing services to individuals who are housed by any of the following Housing: COC Rental Assistance, MFA (Rapid Re-Housing and Homeless Prevention), CABQ RRH, Linkages, and/or Welcome Home.

The Housing Case Manager is responsible for providing supportive services to ensure clients have the support for continued success in housing not limited to, monthly home visits, success planning, budgeting, income/employment, and referrals to other community support services. The Supportive Housing Case Manager is responsible for coordinating medical, psychiatric, and housing services based on clients’ goals.

Essential Functions:

1. Conduct telephone intake pre-screenings

2. Schedule and conduct program entry meetings with new clients

3. Conduct home visits for all clients. As well as complete monthly home visit check list with client and other documentation as needed by housing voucher.

4. Fosters good relations with landlord and property owners in order to strengthen communication between HopeWorks, the participant and all interested parties.

5. Provides support services as needed to participants

6. Attend weekly staff meetings and all relevant trainings as directed

7. Attend daily collaboration meetings with other agencies that provide HP assistance

Other Responsibilities:

1. Carry out all duties in a manner consistent with Hopeworks mission, vision, values and policies

2. Carry out all duties in a manner consistent with policies and procedures

3. Act as a resource person for programs in specialty areas and by networking with appropriate agencies, shelters, meal sites as needed.

Other Requirements:

1. Demonstrated ability to work effectively with SMI population displaying a high degree of sensitivity to their unique needs

2. Excellent customer service and telephone interviewing skills

3. Strong organizational skills

4. Effective time management skills and the ability to manage multiple priorities and to meet deadlines

5. Ability to work independently displaying good judgment and problem solving skills

6. Proficient in Microsoft Office platforms and have an ability to quickly learn databases relevant to the position

7. Have a valid driver’s license, reliable transportation, good driving record and be insurable by agency’s insurance carrier

8. Bilingual helpful

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Ability to Commute:

• Albuquerque, NM 87102 (Required)

Ability to Relocate:

• Albuquerque, NM 87102: Relocate before starting work (Required)

Work Location: In person