About Job
Particle Technology Labs (PTL) is seeking a detail-oriented and dependable Order Processing Specialist to join our dynamic operations team. This full-time role (Monday–Friday, 8:30 AM–5:00 PM, with occasional light overtime) is ideal for someone who thrives in a fast-paced environment and enjoys being part of a mission-driven team. The successful candidate will play a critical role in ensuring that client orders are accurately received, documented, and delivered to the lab in a timely manner—supporting our commitment to analytical integrity and exceptional customer service.
Key Responsibilities
- Receive and inspect incoming sample shipments to ensure proper labeling and documentation
- Verify order details against pre-sales documentation and assess submission completeness in our CRM, HubSpot
- Accurately enter order data into internal systems for tracking and processing
- Communicate with clients and internal teams via email and phone to resolve discrepancies and provide timely updates
- Maintain organized records of all incoming orders to support lab operations
- Support continuous improvement by identifying process inefficiencies and suggesting enhancements
- Collaborate with lab personnel to ensure timely and accurate sample processing
Qualifications
- High school diploma required; A.A or B.S. in biology or related field preferred
- Strong attention to detail and communication skills
- Proficiency in MS Office experience a plus
- Ability to work independently and collaboratively in a fast-paced setting
- Interest in science or lab work is beneficial
Benefits
- 401k & 401k Matching
- Health, Dental, and Vision Insurance
- Employee Assistance Program
- Flexible Spending Account
- Health Savings Account
- Life Insurance
- Accident Insurance
- Paid Time Off
Compensation details: 20-21
PIa429b405b5e6-37645-38396454
Professional Field
Other Behavioral, Mental, or Healthcare FieldPatient Focus
Diagnoses
Avoidant Personality Disorder
Therapeutic Approach
Methodologies
ECT
Practice Specifics
Settings
Milieu
Private Practice
Research Facilities/Labs/Clinical Trials
Home Health/In-home
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