About Job

We are seeking a highly organized and detail-oriented Behavioral Health Coordinator to join our growing team. The ideal candidate will play a crucial role in supporting our behavioral health department through a variety of administrative and coordination tasks, ensuring efficient operations and seamless patient care. This position requires strong communication skills, a proactive approach, and the ability to manage multiple priorities in a fast-paced environment.

Signet Health Offers a Wide range of Benefits for its Employees

Competitive Salaries
Medical Dental & Vision Insurance
Generous Paid Time Off
Paid Malpractice Insurance
CEU Allowances
Retirement Savings plans- 401K with employer Match

Responsibilities

Utilization Review & Billing Support

Assist with utilization reviews of behavioral health services to ensure compliance with payer guidelines and support accurate billing processes.
Review documentation for completeness and adherence to regulatory requirements.
Collaborate with billing department to resolve discrepancies and facilitate timely claim submission.

Legal & Information Requests

Respond to requests for information from the Office of the Attorney General (OAG) and other legal entities, ensuring confidentiality and adherence to all privacy regulations (e.g., HIPAA).
Coordinate the retrieval and preparation of necessary documentation for legal proceedings or information requests.

Telehealth Coordination

Set up and manage tele-visit appointments for behavioral health providers and patients.
Provide technical assistance and troubleshooting for virtual platforms as needed.
Ensure smooth and secure virtual connections for all telehealth sessions.

Administrative Support for Behavioral Health Team

Provide comprehensive administrative support to the behavioral health team, including faxing, calling and sending emails on behalf of the team.
Assist with data entry and safety plans.
Prepare and distribute correspondence, reports, and other documents.
Act as a liaison between the behavioral health team and other internal departments or external stakeholders as needed
Assist with special projects and initiatives as assigned.

Qualifications

Associate's or Bachelor's degree in healthcare administration, psychology, social work, or a related field preferred.
Minimum of 2 years of administrative or coordination experience, preferably within a healthcare or behavioral health setting.
Familiarity with utilization review processes and medical billing procedures is a plus.
Strong understanding of patient confidentiality and HIPAA regulations.
Proficiency in using electronic health records (EHR) systems and Microsoft Office Suite (Word, Excel, Outlook).
Excellent organizational skills and attention to detail.
Exceptional written and verbal communication skills.
Ability to multitask, prioritize effectively, and work independently with minimal supervision.
Problem-solving skills and a proactive approach to challenges.
Ability to maintain composure and professionalism in a fast-paced and sometimes demanding environment.