About Job

$750 Sign on Bonus

Are you passionate about helping individuals access the mental health care they need? Join our dedicated team at the MHOTRS Clinic as an Intake Coordinator, where you'll play a vital role in welcoming new clients, coordinating initial assessments, and ensuring a smooth entry into our services. This position is ideal for someone who is organized, compassionate, and thrives in a fast-paced healthcare environment.

Responsibilities

Serve as the primary contact for new clients and referral sources.

Conduct initial intake screenings to determine service eligibility.

Schedule appointments for assessments and follow-up services.

Maintain accurate and confidential client records in the electronic health system.

Coordinate with clinicians and administrative staff to ensure smooth client onboarding.

Provide information about clinic services, policies, and procedures.

Assist with Front Desk coverage and billing operations when needed.

Assist with insurance verification and documentation collection.

Ensure compliance with HIPAA and other regulatory standards

Promote an environment of inclusion and belonging.

Maintain confidentiality at all times.

Requirements

Associate or bachelor’s degree in a related field preferred.

Minimum of 1 year of experience in a healthcare or mental health setting.

Strong interpersonal and communication skills.

Ability to manage multiple tasks and prioritize effectively.

Knowledge of mental health terminology and services is a plus.

Bilingual abilities are highly desirable.

Proficiency in MS Office Suite (Word, Excel, Outlook) and general computer literacy

Familiarity with scheduling systems and Electronic Health Records preferred

Familiarity with OMH programming and Medicaid billing preferred

Benefits:

Generous time off benefits including 13 paid days off in your first year for full time employment (increases every year); and 56 hours of NYS Sick Leave; and 10 paid holidays plus 2 floating holidays; as well as major medical leave. Medical/dental/vision/life insurance, and 403b contributions after one year (you may contribute right away!). Plus, gym, tuition and cell phone discounts and a 50% reduction in childcare tuition at A Child's Place. Come work for an agency that cares about their employees and community!

Unity House is a Rensselaer County-based human service agency that provides a wide range of services to meet the otherwise unmet needs of people in our community who are hurting and struggling. We assist those who are living in poverty, adults living with mental illness or HIV/AIDS, victims of domestic violence, and children with developmental delays. We work to achieve social justice in our community and to create a better understanding of those we serve.

As An Equal Opportunity Employer, we commit ourselves to recruiting, hiring, training, and promoting persons in all job classifications without regard to race, color, age, sex, creed, disability, gender identity or expression, sexual orientation, predisposing genetic characteristics , national origin, domestic violence victim status, familial status, marital status, military status, pregnancy related condition, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.