RN Care Coordinator

The RN Care Coordinator position plays a critical role in managing patient care in our ambulatory clinics, with focused efforts on the management of diabetes and hypertension health conditions. This role involves patient education, care plan development, and patient advocacy by coordination of care and services. The role is primarily Mondays through Fridays, 8 am-5 pm, with no weekends or holiday requirements. $5,000 Hiring Bonus paid in two increments

Compensation & Benefits

• Hourly Rate: $35.50 $37.00 per hour (based on experience)
• Generous Paid Time Off: to recharge and spend time with loved ones
• Birthday Holiday: plus 7 additional paid holidays each year
• Medical, Dental & Vision Coverage: to keep you and your family healthy
• Company-Paid Life Insurance: for peace of mind
• Retirement Plan with Company Match: to help you plan for the future
• Employee Assistance Program: for confidential support and resources

What You'll Do

As an RN Care Coordinator, you'll serve as a trusted advocate, educator, and collaborator helping patients navigate their healthcare journey and achieve better health outcomes.

Care Coordination & Management

• Lead and collaborate with the patient-centered care team to ensure top-quality, preventive-focused care
• Supervise a care coordination team (Patient Navigator, Unit Clerk, Medline Assistant)
• Support high-risk patients through assessments, care planning, and, when needed, home or hospital visits
• Educate patients, families, and caregivers on the Patient-Centered Care Model

Service Coordination & Advocacy

• Provide case management, client advocacy, and goal-based care plans
• Build relationships with patients and families to encourage treatment adherence and self-management
• Serve as the go-to resource for patients regarding medical and dental benefits

Monitoring & Reporting

• Track and document patient progress, addressing barriers to care
• Maintain strict HIPAA compliance and patient confidentiality
• Collect and analyze data to improve services and prepare monthly reports

Other Responsibilities

• Take on additional duties that support patient care and clinic success

What We're Looking For

• Experience: At least 2 years in community health, public health, outreach, social work, or related fields with progressively responsible leadership experience.
• Specialty Knowledge: Pediatric experience required.
• Leadership: Background in care coordination or care management in a clinical setting.
• Technical Skills: Comfortable with data entry and EHR experience.
• People Skills: Exceptional communication and interpersonal abilities to connect with individuals from diverse backgrounds.
• Team Mindset: Ability to collaborate with clinic management, providers, and staff for seamless patient care.
• Licensing: Graduate of an accredited RN program, with a current license to practice in Pennsylvania.

Preferred Qualifications

• Familiarity with The Joint Commission regulations
• Bilingual: abilities in Spanish, Nepali, or French

Hamilton Health Center (Hamilton), established in 1969, is a Federally Qualified Health Center (FQHC) located in Harrisburg, PA. The center continues to grow by taking a holistic and comprehensive approach to patient-centered care.

EOE