Position summary
This role supports the broader psychiatry and neuropsychology program by managing referrals, scheduling appointments, handling testing materials, and overseeing Epic schedules, as well as managing incoming and outgoing calls. The ideal candidate is organized, detail-oriented, adaptable, and able to work both independently and collaboratively, with healthcare or pediatric experience preferred.

Key responsibilities

• Coordinates activities and daily operations of a program. Assists in the development of new or revision of program goals and objectives.
• Confers with and advises staff and others to provide technical advice, problem solving assistance, answers to questions and program goals; refers to appropriate department person when unable to respond.
• Prepares periodic reports and records on program activities, progress, status or other special reports for management or outside agencies.
• May evaluate program effectiveness to develop improved methods.
• May review applications or other program documents independently or in conjunction with supervisor to determine acceptance or make decisions pertaining to program.
• May Assist in the coordination of recruitment efforts Assists with written communication and promotional literature.
• May plan workshops, meetings or conferences; coordinates logistics, scheduling and participant communications. Interacts and maintains liaison with staff, faculty and outside/community agencies in facilitating program objectives.

Minimum qualifications
Education:

• Associate's or equivalent experience, bachelor’s degree preferred

Experience:

• 2 years of relevant experience
• Good verbal and written communication skills
• Ability to command respect from others
• Conflict resolution skills to facilitate positive interactions with the organization
• Organizational skills to effectively organize workload, manage time and resources and schedule and prioritize projects.
• Independent Thinking skills to provide persistence and determination in the execution of the position requirements

Schedule: M-F. Hybrid after 6 months of training in person.

Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.