About Job
- Report directly to the Executive Director or Administrator
- Lead and support a high-performing hospice program, ensuring excellent care delivery and regulatory compliance
- Supervise, teach, evaluate, and develop nursing and clinical associates to promote clinical excellence and professional growth
- Direct the scheduling and assignment of admit and evaluation visits and ensure clinical staff complete visits in a timely manner
- Manage and oversee both clinical and administrative workflows such as documentation of referrals, DME pickups, Medicare eligibility, insurance verifications, and patient benefit tracking
- Coordinate and lead Interdisciplinary Group (IDG) meetings, including patient reviews, care plan updates, and chart reviews
- Ensure appropriate documentation and communication across clinical and operational teams
- Monitor and reinforce adherence to company policies, procedures, and regulatory standards
- Act as a key liaison between clinical teams, leadership, physicians, and other providers to ensure seamless, quality care
- Current RN license in the state of employment
- Graduate of an accredited nursing program
- Minimum of 3 years of direct patient care experience, with at least 2 years in hospice or home-based care
- Proven ability to manage teams, clinical operations, and patient care coordination
- Strong understanding of hospice principles, industry regulations (Medicare, Medicaid, JCAHO, ACHC), and best practices
- Familiarity with managed care principles and human resource guidelines
- Ability to lead with empathy and confidence while promoting quality, compliance, and operational excellence
- Bachelor of Science in Nursing (BSN)
- Prior experience in a clinical supervisory or program management role
- CHPN certification (Certified Hospice and Palliative Nurse)
- Proficiency in EMR systems and healthcare technology platforms
- Competitive Pay
- 401(k) with Company Match
- Career Advancement Opportunities
- National & Local Recognition Programs
- Teammate Assistance Fund
- Medical, Dental, Vision Insurance
- Mileage Reimbursement or Fleet Vehicle Program
- Generous Paid Time Off + 7 Paid Holidays
- Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
- Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
- Free Continuing Education Units (CEUs)
- Company-paid Life & Long-Term Disability Insurance
- Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
- This is a safety-sensitive position
- Employee must meet minimum requirements to be eligible for benefits
- Where applicable, employee must meet state specific requirements
- We are proud to be an EEO employer
- We maintain a drug-free workplace
- Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
- Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
- Home health care: Heartland Home Health
- Advanced illness management: Illumia Health
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