About Job

Are you looking for an opportunity to do meaningful work, support an important mission, and get hands-on experience working with an iconic brand? Girl Scouts of Eastern Pennsylvania (GSEP), a top ten Girl Scout Council in the country, is looking for a Community Engagement Specialist to join the Mission Delivery team. We are currently looking for Community Engagement Specialists to serve the following county:

Philadelphia

At GSEP, staff members are committed to building girls of courage, confidence, and character, who make the world a better place. Girl Scouts is the preeminent leadership development organization for girls. And with programs from coast to coast and across the globe, Girl Scouts offers every girl a chance to do something amazing.

Here’s how you can help!

The GSEP Community Engagement Specialist (CES) is responsible for identifying community relationships for recruitment opportunities, managing, and following up with contacts to convert potential new girl/adult members and volunteer leads, and start new and grow existing troops within a defined geographic area. The overall goals of this position is to introduce Girl Scouting to their community, maintain effective and lasting relationships with schools, community leaders, volunteers, businesses, faith-based organizations and more, ensuring a strategic presence throughout their region.

The Community Engagement Specialist works to increase volunteer satisfaction resulting in retention for service unit and troop volunteers. The CES has excellent conflict management skills to secure volunteers, works with Council, and follows the strategy & plan, all while supporting the Council’s core goals and designated territory goals.

The Community Engagement Specialist uses designated funds to provide girls in underserved communities access to the Girl Scout Leadership Experience by securing funded troop locations, supporting funded troops, and converting funded troops to hybrid and eventually traditional troops that are supported by Service Units.

The Community Engagement Specialist partners with other GSEP staff to meet goals within regions through relationships with schools, faith-based institutions, and other community partners, resulting in a pipeline for establishing Girl Scout relationships.

Essential Qualifications for this position:

Strong communication and presentation skills including the ability to articulate the mission and goals of GSEP to the membership and community

Strong interpersonal and motivation skills to inspire staff, volunteer and girls
Strong customer service skills and the ability to take ownership and responsibility for all performance related goals
Ability to manage multiple priorities, meet deadlines, and manage time effectively
Strong management and supervisory skills
Excellent verbal communication skills and ability to make effective presentations
Excellent writing skills and experience preparing written materials for use by the public
Experience planning and coordinating activities for large numbers of diverse participants
Willing to work nights and weekends as necessary
Attention to detail; ability to anticipate next steps to provide full customer satisfaction
Highly proficient in using data to achieve goals, and think strategically
Follow prescribed cookbook method of operations
Understand the standard operating procedures to maximize the opportunity calendar within Salesforce to engage membership
Adept at conflict resolution and problem solving; takes initiative in solving problems
Able to learn, understand, and apply case management system in Salesforce
Calm demeanor: ability to handle stressful calls/situations and handle rejection from uninterested parties
Ability to understand and enforce council policies
Able to maintain a high level of confidentiality
Exceptional leadership skills; must be able to manage a team of field-based staff as well as work successfully with council teams and volunteers
Able to set short and long-term goals individually and working as a team
Able to learn new processes and ways of work quickly and efficiently

Ability to meet deadlines and work autonomously to complete projects as assigned
Ability to work cross-functionally to achieve council goals
Exercises good judgment and demonstrates initiative in solving problems
Ability to build, maintain and value good relationships with team, members, volunteers and community
Ability to maintain a high level of confidentiality
Able to manage tasks and responsibilities with little day-to-day oversight
Cultural sensitivity

Knowledge, Skills & Experience:

Passion for girl leadership and the Girl Scout mission
Knowledge of local schools and communities required
Spanish speaking preferred
Sales or recruitment experience and ambition preferred.
Adept at cold calls, tenacity, and resilience to close a sale.
Education: Bachelor’s Degree, Sandler training preferred
Experience: 3-5 years of related experience
Strong computer user skills in Microsoft Office including Word, Excel, PowerPoint and Outlook and applications such as Salesforce
Experience working with data
Passion for GS Mission and serve as a council ambassador

Commitment to GSEP Operational Core Values
Valid driver’s license, car, and proof of current insurance.
Ability to lift and carry a minimum of 40 pounds, this position may require heavy lifting and physical activity in the form of packing and unpacking equipment.

Other:

Hours of Work: office and meeting participation as required during regular office hours (M-F; hybrid schedule), evening and weekend hours expected
This is a full-time position (35 hours/week)
Approximately 75% travel
Maintain Membership as a registered Girl Scout

This is the perfect opportunity for self-motivated, fast working and data driven individuals who wants to work in a unique environment, finds inspiration in working with the Girl Scouts’ brand, and are motivated by our mission to build girls of courage, confidence, and character, who make the world a better place.