Patient Care Coordinator - Lexington, KY (and South Elkhorn, KY)

Hourly Rate is $16.00/hr.

We Offer a Comprehensive Benefits Package, Which Includes

• Paid Time Off (PTO)
• Medical, Dental, and Vision Insurance
• Long-Term Disability Insurance
• Life Insurance
• Employee Assistance Program (EAP) – Providing support for personal and work-related challenges
• Employee Engagement through Nectar – Recognition and rewards program
• 401(k) (Non-Matching) Retirement Plan
  
  

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

Responsibilities

• Administrative Support: Perform a range of office tasks efficiently
• Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
• Communication: Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment: Maintain a clean, welcoming workspace.
  
  

Qualifications

High School diploma or equivalent

Preferred: 2 years' experience in office administration, sales, or customer service

Proficiency in MS Office

Flexible to work varying hours

Competencies

Customer service orientation

Team Player

Self-motivated, organized and decisive

Join Beltone and grow professional in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.