Job Summary:

Seeking a proactive and detail-oriented Service Coordinator to manage service operations, coordinate schedules, handle client communications, and ensure seamless, high-quality delivery of services.

Key Responsibilities:

• Receive, process, and prioritize incoming service requests from clients or internal teams
• Schedule and dispatch service personnel—technicians or appropriate staff—based on availability and client needs
• Maintain real-time scheduling records, update systems, and ensure accurate documentation of service
• Communicate with clients to confirm appointments, address inquiries, provide updates, and resolve concerns
• Collaborate with service teams and internal departments (e.g., sales, operations) to ensure cohesive service delivery
• Handle client complaints or issues gracefully and escalate when necessary

Job Type: Full-time

Pay: From $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person