Ready for a career where you can make a genuine impact?

At Sun Life Health, we're looking for friendly, dedicated team players who are passionate about helping our community live healthier lives. This is an incredible opportunity to launch your healthcare career! Don't have experience? We've got you covered with comprehensive training designed to help you thrive. You'll gain invaluable skills that will not only advance your career here but open doors to endless possibilities in the wider healthcare field. Even better, you'll feel the deep satisfaction of directly helping people improve their health and contributing to the well-being of our community. Join Sun Life Health, and let's work together for a healthier tomorrow!

WHAT YOU'LL LOVE ABOUT US!

• Great Company Culture.
• Work that Stays at Work. Genuine work/life balance is served here!
• Rest and Relaxation. 2 weeks paid time off, 10 paid holidays, and sick time.
• Health Benefits. Benefits begin First Day of Employment !! Medical with HSA and FSA options, Dental, Vision, Life, Short- & Long-Term Disability Insurance
• Prepare for the Future. 403-(b) Retirement Plan

ESSENTIAL FUNCTIONS:

• Coordinate and maintain an efficient filing and tracking system for referrals, authorizations, estimates and medical clearances.
• Follow up with insurance to check the status of aging authorizations and estimates.
• Communicate clearly and effectively with patients, giving them a more complete understanding of what is needed/what the next step is.
• To ensure proper patient care, maintain an open line of communication with the Office Manager, Dental Director and the clinical staff as to changes in patient appointments/accounts due to unforeseen circumstances.
• Keep a clear and consistent method of documentation in each patient chart, allowing anyone whom looks in the chart an understanding of the patients individual case stage.
• Call patients to give updates or to gather vital information in a courteous, friendly and accurate manner.
• Become the primary organizer of all outer office correspondence: Sending and retrieving patient records.
• Under the direction of the Dental Office Manager and Dental Director, establish and implement a system for sending and tracking all medical clearances.
• Under the direction of the Dental Office Manager and Dental Director, establish and implement a system for sending and tracking all dental specialty referrals.
• Aid our Integrated Services Case Manager in scheduling and tracking established high risk patients, referred to Dental by their PCP

EDUCATION AND EXPERIENCE:

• High School diploma or equivalency
• One year experience as a cashier/receptionist in a medical facility or public contact position
• Prior dental front desk experience preferred

Equal Opportunity

Sun Life Family Health Center, Inc. ("SLFHC") is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, gender, religion, sex, pregnancy (including childbirth, lactation or related medical conditions), age (40 and over), national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Drug-Free Work Environment

Sun Life Health supports a drug-free work environment.