At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you.

SUMMARY DESCRIPTION OF WORK

A person in recovery from a serious mental illness will hold this position. This position is a fully integrated employee who provides highly individualized services at the peer drop-in program and in the community. The focus of their work is to promote client self-determination and decision-making. Peer specialists also provide essential expertise and consultation to other professionals to promote a culture in which each client's point of view and preferences are recognized, understood, respected, and integrated into treatment, rehabilitation, and community self-help activities. Professionals at this level have excellent communication skills with clients, family members and community institutions. Decision-making, problem solving, and positive interpersonal skills are critical.

Work Schedule: 37.5 hours per week, Monday - Thursday 8:30AM to 5PM, Friday 8:30AM to 2:30PM

Click to see benefits and company perks

MINIMUM QUALIFICATIONS

• Certified Peer Recovery Support (CPRS) or working towards obtaining certification
• 1 year paid or volunteer experience working with individuals with Severe and Persistent Mental Illness
• Excellent driving record
• Human Service experience Preferred
• Valid insurance and in good standing
• Valid Driver’s License

Essential Duties and Responsibilities

• Is present in the Peer Center during open hours in addition to providing transportation at start and end of Peer Center day
• Can speak to the experience of others with SPMI (serious persistent mental illness) and can provide support based on similar experiences.
• Able to engage clients in their own recovery journey.
• Provides direct services to clients on an individual and group basis in the office and in community settings to teach symptom-management techniques, promotes personal growth and whole health wellness, and development by assisting clients to cope with internal and external stresses and move ahead with their goals.
• Meets direct service standards, completes billing info in a timely manner.
• Is knowledgeable of and can provide direction to community resources and other needed supports.
• Develops/maintains a welcoming, trauma informed atmosphere.
• Has good verbal and written skills.
• Use computer easily to document information and data required of the program. Documents client progress to maintain a permanent record of client activity according to the agency's established methods and procedures.
• Is dependable and punctual regarding scheduling and attendance.
• Creates, maintains and shares as appropriate a dynamic self-care plan.
• Collaborates with team to identify clients that need transportation to and from the Peer Center and other behavioral health appointments.
• Schedule, arrange, and provide transportation to the Peer Center and other behavioral health appointments.
• Ensure safety and security measures are followed.
• Demonstrates knowledge of current community and HFS program resources to meet the client needs.
• Provides crisis intervention and problem-solving assistance to clients to assist in accessing services.
• Utilizes trauma-informed care, person-centered and culturally competent principles in providing services to clients.
• Travel is required and may involve the use of personal vehicle

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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