About Job

Join Our Expanding Crisis Services Team!
We're thrilled to announce an extraordinary opportunity to join our Crisis Services team at the DuPage County Health Department!

The DuPage County Health Department is excited to announce an opening within our Crisis Follow Up Program as a Crisis Services Counselor. Counselors in the Crisis Follow Up program work with clients who are coming from a crisis point of care and linking with ongoing services. Our evolving and dynamic treatment approaches aim to provide our clients with intensive, short-term interventions and supports, immediately after a crisis. Crisis services staff, work as a team to deliver quality care, and a quick response to residents in need. Click Crisis Services to learn more about our program.
Our Crisis Follow Up program provides treatment to individuals with serious mental illness after the client has had contact with a crisis point of care (hospitalization, crisis respite, mobile crisis response, Crisis Recovery Center). We provide services through individual counseling, community support, case management, linkage to psychiatric services, as well as referral to ongoing services with internal or external partners. The interventions provided are short term and are designed to serve as a bridge from the crisis point of care to ongoing mental health services. Our program is part of a larger behavioral health program that includes crisis, psychiatric, outpatient, residential, forensic behavioral health, and substance use services.

As a valued member of our team, you'll be empowered to make a profound impact on your community. Our agency is dedicated to delivering exceptional services and support to our community, proudly holding:

Joint Commission Gold Seal of Approval (1996)
Public Health Accreditation Board (PHAB) accreditation (2014)

By joining our Crisis Services team, you'll become an integral part of a renowned organization that prioritizes community wellbeing and exceptional care. Are you ready to embark on a rewarding journey, making a tangible difference in the lives of those who need it most?

Opening Soon: The Crisis Recovery Center

The Crisis Recovery Center (CRC) is the critical next step in DuPage County Health Department’s decades-long journey to build the infrastructure needed to support a best-in-class behavioral health system and ensures all DuPage County residents will have “someone to call, someone to respond, and somewhere to go” when experiencing a mental health or substance use crisis. The CRC will help residents de-escalate, stabilize, and connect to community resources catered to their individual mental health and substance use treatment needs. The building design and operations will ensure individuals and their families feel welcome, respected, and secure throughout every step of their care. The CRC serves as an alternative to hospital emergency departments and simplifies access to crisis care for all individuals, families, and first responders. Please go to the Crisis System Expansion page on the DCHD Website for additional information.

Job Details
This full-time evening position is scheduled to work Tuesday - Saturday, from 10 am - 6 pm.

Education Requirements and Salary Ranges
Depending on experience, the salary range for this position is as follows:

Master's degreed candidates: $51,075 to $65,000
Clinical Licensed candidates: $59,240 to $69,940

Benefits Galore!

Comprehensive training program (and we pay you for it!)

Full DuPage County benefit package, including:

12 paid holidays
3 weeks of paid leave (Vacation and Personal Days)
12 weeks of Paid Parental Leave
Paid sick time
Health insurance
Pension-eligible position for a secure retirement
Eligibility for Federal Student Loan Forgiveness Program
Tuition reimbursement and certification reimbursement

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As a Crisis Services Counselor in our Crisis Follow-Up program, you will:

Utilize evidence-based practices to provide outpatient psychotherapy and counseling to individuals following an episode in a crisis point of care.
Manage a client caseload and maintains regular contact with clients, supporting needs while working to support transition to ongoing care.
Provide crisis interventions as needed.
Provide support, linkage, and interventions to individuals in our substance use unit.
Provide diagnostic assessments and updates.
Monitor service delivery across providers including primary health, behavioral health, community health, dental and wellness recovery planning.
Provide referrals to community resources and monitor service delivery across providers in order to promote successful whole health treatment outcomes.
Collaborate in team meetings to support client progress.
Collaborate with co-workers to assure necessary resource linkage to service.
Maintain accurate and compliant documentation and clinical records.
Develop discharge plans.
Meet established productivity standards.
Perform concurrent documentation.
Demonstrate independent judgment and discretion in making position related decisions.
Participate in emergency activities as assigned.
Maintain required training, licensure and/or certification.
Maintain confidentiality of privileged information and adheres to client privacy laws.
Demonstrate sensitivity and understanding of other ethnic groups and cultures.
Be available to respond to clients and/or customers, either in person or over the phone, during assigned business hours
May need to be available to respond to afterhours emergency calls on a rotating basis. Schedule allows for flexibility, to include days and evenings and the ability to provide services at various locations within DuPage County, in order to meet the needs of clients.

Completion of a master’s degree in psychology, Social Work or related field, and two years of behavioral health experience; or an equivalent combination of training and experience.

ADDITIONAL REQUIREMENTS:
LPC or LSW

Equal Opportunity Employer

DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.