BILINGUAL SPANISH or CHINESE REQUIRED.

Main office: 136-68 Roosevelt Ave, Queens, NY, 11354

CenterCare Home Care Agency is currently hiring a Home Care Coordinator. The successful candidate will be responsible for coordinating home care services for members of the community.

Responsibilities include, but are not limited to:

• MUST have some experience with ePACES
• Familiar with HHA Exchange and/or Medflyt system.
• Ensures that requests for home care service are filled promptly, and scheduled into the system accurately and in a timely manner
• Assigning appropriate Home Health Aide (HHA/PCA) or replacements with member and providing HHA’s/PCAs with travel directions.
• Reviews all scheduled cases daily in preparation for payroll, and billing approvals by manager
• Maintains and documents all communication with HHAs/PCAs, Clients, and Client Proxies
• Conducting HHA’s/PCAs annual evaluations, performance management, and related supervisory functions.
• Act as liaison between internal and external customers (i.e. Departments, Contracts, Patients, Patient families, field staff).
• Assists with screening of caregivers
• Manages telephone calls in a supportive, reassuring manner for patients, families, physicians and others
• Maintains patient confidentiality and privacy with dignity and respect.
• Participates in-service programs
• Other duties as assigned

* Job Requirements include:

• High School diploma/GED required; Associates degree preferred.
• Minimum of one (1) year related experience in a health care/social service environment preferred.
• Experience with HHAExchange or Medflyt
• Must have working knowledge of Microsoft Office.
• Excellent written and interpersonal communication skills required.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Work Location: In person