Job Title: Clinical Coordinator, Adult Programs (Grief Support)

Location: New York City (Hybrid Schedule, In-Person Required 2 Evenings/Week)

Employment Type: Part-Time to Full-Time (Growth Opportunity)

Position Overview:

We are seeking a dynamic and compassionate Clinical Coordinator of Adult Programs to join our team as we launch a new grief support initiative in New York City. This pivotal role combines clinical expertise, program development, volunteer coordination, and community outreach. As part of a growing mission-driven organization, you’ll have a rare opportunity to shape the foundation of our adult grief support services—building culture, systems, and sustainable programming from the ground up.

We are looking for someone who is resilient, collaborative, and energized by meaningful work that makes a lasting impact. If you’re a natural problem-solver who thrives in a startup environment and believes in the power of human connection through grief support, we want to meet you.

Key Responsibilities:

Grief Support Group Coordination

• Plan, schedule, and support in-house and virtual grief support groups.
• Conduct intake calls and orientation meetings with prospective participants.
• Be on-site two evenings weekly to support program delivery and crisis management.
• Communicate regularly with group members and maintain a waitlist.
• Refer individuals to therapy or external services as needed.

Volunteer Leadership

• Recruit, interview, train, and supervise Volunteer Group Leaders.
• Provide bi-weekly group supervision and individual consults.
• Foster a strong volunteer community with ongoing education and appreciation.
• Update training materials to reflect current best practices.

Data Management & Program Evaluation

• Maintain participant records using an Electronic Health Record (EHR) system (Apricot).
• Update program materials, manuals, and workflow charts as needed.
• Track community offerings and identify partnership opportunities.

Community Outreach & Education

• Build partnerships with schools, hospitals, therapists, and local agencies.
• Plan and lead workshops, collecting feedback for future improvements.

On-Site Grief Response (OSGR)

• Respond to short-term support needs from businesses or organizations after a death.
• Maintain OSGR materials and analyze usage for quality improvement.

Team & Administrative Collaboration

• Support onboarding and mentorship of new staff.
• Participate in regular 1:1 and team supervision meetings.
• Collaborate with leadership on strategic planning, resource creation, and donor engagement.
• Represent the program at fundraising and awareness events.

Professional Development

• Stay current on research and practices in grief and bereavement.
• Participate in professional trainings and conferences.

Schedule & Structure

• Weekly in-person team meetings (Monday afternoons)
• Regular supervision with Clinical Director
• Schedule structured around acuity-based system and team coordination
• Role starts as part-time, with clear pathway to full-time as program expands

Core Qualifications:

• MSW required; LMSW or LCSW strongly preferred
• 3–5 years of experience in clinical services, program management, and/or community engagement
• Strong communication and interpersonal skills
• Experience conducting intake assessments and/or group facilitation
• Comfortable using EHR systems and data tracking tools
• Passionate about grief work and supporting adults through loss

This position is ideal for someone who:

• Is excited to co-create a meaningful program from the ground up
• Thrives in a fast-paced, mission-driven, start-up environment
• Enjoys working closely with community members and volunteers
• Seeks meaningful growth opportunities in their clinical career