About Job

Pay Plan Title: Supervisor II

Working Title: RCT Regional Supervisor, Care Management

Position Number: 80976

FLSA Status: Exempt

Posting Salary Range: $71,420 - $81,159

Office Location: Remote in Trillium’s Southern Region (Counties include Bladen, Brunswick, Columbus, Hoke, Lee, Moore, New Hanover, Robeson, or Scotland)

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) that manages serious mental health, substance use, traumatic brain injury, and intellectual/developmental disability services in North Carolina. Serving in 46 counties, we help individuals, and their families strengthen well-being and build foundations for a healthy life.

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

What We’re Looking For

We are seeking a dedicated and experienced RCT Regional Supervisor to join our Care Management Team. In this leadership role, you will provide direct supervision, clinical oversight, and quality assurance for a localized, multi-disciplinary team supporting members with behavioral health conditions. You will ensure the delivery of high-quality, person-centered care across physical health, behavioral health, pharmacy, long-term services and support (LTSS), and health-related resource needs.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

On a typical day, you might:

Provide direct supervision and clinical oversight for your assigned care management team
Ensure proper execution of Tailored Care Management protocols, including outreach, assessments, whole-person integration, and transitions of care
Monitor care management quality and compliance, taking corrective action as needed
Coordinate team schedules to ensure continuous member support
Oversee high-risk or complex cases, ensuring clinically sound decision-making and escalation when appropriate

Employee Benefits:

Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer:

Typical working hours are 8:30am-5pm

A remote work option available for most positions
Health Insurance - no premium for employee coverage
Flexible Spending Accounts
Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment
NC Local Government retirement pension. This is a defined-benefit retirement plan that will pay you a monthly amount upon retirement, for the rest of your life, with as little as five years of service. For more information, go to: https://www.myncretirement.com/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
401k with 5% employer match & immediate vesting
Public Service Loan Forgiveness Qualifying Employer

Qualifications:

Education/Experience:

Master’s degree and three (3) years of experience providing care management, case management, or care coordination to the MH/SU/BH population

Licensure as a Registered Nurse (RN) and three (3) years of experience providing care management, case management, or care coordination to the MH/SU/BH population

Preferred Education:

Prefer degree in Human Services Field.

Preferred Experience:

At least one (1) year supervisory experience with two (2) or more staff.

License/Certification:

Fully licensed in the state of North Carolina as LCSW, LMFT, LCAS, LCMHC, LPA, or RN.

Must have a valid driver’s license

Location:

Must reside in North Carolina and within Trillium’s Southern Region.
Must reside in NC to be considered for remote status.

Must be able to travel to a Trillium office location and within catchment as required.

Deadline for application: Will remain open until filled

To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume. Your resume must provide your level of education and detailed work experience, including:

Employer Name
- Dates of service (month & year)
- Average number of hours worked per week
- Essential duties of the job as related to the position you’re applying for
Education
- Degree type
- Date degree was awarded
- Institution
Licensure/certification, if applicable

After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.

You will be notified by HR on the status of your application as appropriate. All applicants will receive a final email when the recruitment cycle for the position has closed.

Join our Talent Community through our ADP career center to stay informed about positions you may qualify for. Remember to keep an update resume in the Talent Community profile.

The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.

Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.

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