Summary

The WNY VA Healthcare System is currently recruiting for one Supervisory Social Worker who will be assigned to the General Mental Health Clinic. The supervisor performs administrative and clinical services related to social work services within the General Mental Health Outpatient Clinic.

Duties

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VA Careers - Licensed Clinical Social Worker: https://youtube.com/embed/U_xC25QsN0w

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Supervisory Social Worker, Duties include:

• The incumbent provides administrative oversite for and performs the administrative and personnel management function relative to staff supervised including personnel actions, clinical and administrative supervision, consultation, negotiation with other departments and quality improvement.
• Share supervision duties are shared (for example, unlicensed staff, or staff from other disciplines), the incumbent works closely with the clinical supervisor to ensure that any concerns are resolved.
• The incumbent also works with the Chiefs of Psychiatry, and Psychology and the Social Work Executive on performance for their staff.
• S/he may also become aware of patient complaints about a provider and would work with Chiefs/leads to determine how best to address and discuss disciplinary issues.
• The incumbent gathers and maintains information and uses analytical systems to evaluate and enhance the quality of services provided. This may include productivity statistics, clinic utilizations data, clinic access data, and SAIL metrics, using data cubes and other VA data sources- quantitative data to determine quality.
• This involves the development and maintenance of data bases designed to track the various program activities as well as monitoring SAIL data and developing action plans to improve performance on various measures.
• The incumbent monitors multiple data points such as SAIL, productivity, access and clinic utilization, CPT coding, Veteran and employee satisfaction and TJC, CARF and OIG compliance.
• The incumbent may delegate tasks to appropriate staff, in which case s/he is responsible for overseeing the development and implementation of these processes.
  
  

Note: The above is not an exhaustive list of duties and you will be expected to perform additional tasks as necessitated by the supervisor or designee.

Work Schedule: Monday-Friday; 8:00am-4:30pm

Recruitment Incentive (Sign-on Bonus): Not Authorized

Permanent Change of Station (Relocation Assistance): Not Authorized

Pay: Competitive salary and regular salary increases - When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)

Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework: As-hoc per VA policy

Virtual: This is not a virtual position.

Functional Statement #: 37084F

Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• You may be required to serve a trial period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  
  

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship. Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the 3 accreditation standards for a masters of social work.
• Licensure or Certification. Licensure Requirement: You MUSTbe licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.
• English Language Proficiency. Social workers must be proficient in spoken and written English.
  
  

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations for Social Worker, GS-12: You must possess one year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Examples of specialized experience at the GS-11 include, but are not limited to: assessing and documenting identified behaviors or symptoms of abuse, neglect, exploitation and/or intimate partner violence; use of clinical social work skills; maintaining patient privacy and confidentiality per policies, handbooks or directives; acting as an advocate with appropriate community service providers and agencies when it serves the best interest of the patient and family members/caregiver; independently assessing the psychosocial functioning and needs of patients and their family members, identifying the patient's strengths, weaknesses, coping skills, and psychosocial acuity. In addition to the experience above, you MUST demonstrate the following Knowledge, Skills and Abilities:

• Ability to independently organize work, set priorities, and meet multiple deadlines.
• Knowledge of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement.
• Ability to ensure provision of clinical social work services.
• Ability to provide staff training and development.
• Skill in interpersonal relationships in dealing with employees, team leaders, and managers.
  
  

Desirable Experience: 3 years of Mental Health Clinical Experience



Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.This is the full performance level of this vacancy.



Physical Requirements: Work is sedentary but also demands standing, walking, bending, twisting, and carrying light items.

Education



Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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