What You'll Be Doing

The Care Management for At Risk Children (CMARC) Program is one of the many programs residing in the Maternal & Child Health section of the Public Health Division. CMARC is an at-risk population management program that serves children from birth to 5 years of age who meet certain risk criteria. The main goals of the program are to improve health outcomes and reduce costs for enrolled children. The CMARC Program is a multidisciplinary team consisting of Registered Nurses and Social Workers. We are currently seeking a Maternal and Children's Health Social Worker to join #TeamWake!

The Maternal & Children's Health Social Worker’s primary purpose is to provide intensive care management services using the Care Management Process with the identified population and their families. CMARC serves children with medical, developmental, and behavioral needs, who may also be experiencing challenging levels of environmental stress.

The primary responsibilities include:
Provide outreach to new referrals in a timely manner following CMARC policies and program guidance
Engage members in services via telephone, home, community, and provider office visits as well as virtual platforms
Utilize clinical assessments to discover needs; develop member-centered care plans; and assign risk levels to guide the care management process with each referred member
Maintain documentation of all care management services provided in the Electronic Medical Record (EMR) system
Utilize motivational interviewing skills to engage and involve families in the decision-making process through a patient-centered, collaborative partnership approach to assist with improved self-care and care coordination with medical homes and other community resources
Collaborate with medical homes and other service providers to offer CMARC services to identified populations to ensure members receive the best care possible in a cost-efficient manner

NOTE: Upon acceptance of employment you acknowledge that (i) if you work in the Health Clinics and Public Health Division, influenza immunization is a condition of initial and continued employment, subject to compliance with federal law, (ii) actively supports and participates in department emergency preparedness and response activities, which may include temporary changes in responsibilities and working hours.

About Our Team

At the heart of the Wake County Public Health department is a dedicated team of professionals committed to protecting and improving the health of our community. We bring together expertise in communicable disease control, environmental health, health education, school health, clinical services, and population health to deliver responsive and equitable services. With a shared mission of promoting wellness, preventing disease, and ensuring access to essential services, we work collaboratively with partners and residents to build a healthier, more resilient community for all of Wake County.

The Basics (Required Education and Experience)
Bachelor's degree in Social Work or related field
Two years of job-related experience
Valid Driver's License and "safe" driving record
Equivalent education and experience are accepted
Please include ALL prior work experience on your application and resume.
Beyond the Basics (Preferred Education and Experience)
Master’s degree in Social Work (MSW)
A valid driver's license and a safe driving record may be required
Spanish language proficiency preferred
How Will We Know You're 'The One'?
Ability to develop and maintain effective relationships with others in order to encourage and support communication and teamwork
Ability to build and maintain ongoing, collaborative, working relationships with coworkers to achieve the goals of the work unit
Ability to convey information clearly and concisely to families in order to engage them in services
Ability to develop and maintain strong relationships with patients by listening to the patient and understanding and responding to identified needs
Ability to follow instructions through a standard work process
Ability to perform routine tasks
Ability to check work for accuracy before completion of tasks
Ability to identify problems, determine possible solutions, and actively work to resolve the issues
Ability to actively participate as a member of a team to move toward the completion of goals
About This Position

Location: HSC Sunnybrook Raleigh, NC 27610

Employment Type: Regular

Work Schedule: Mon-Fri 8:30am - 5:15pm

Hiring Range: 26.54 - 34.07

Market Range: 26.54 - 41.59

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 8/21/2025