Medical Center Hearing Aids is looking for a full-time Patient Care Coordinator for our local, community-oriented practice in Houston, Texas!

Since our founding in 1980, Medical Center Hearing Aids has sought to provide each patient with the best hearing healthcare, individualized to meet their specific needs. We’re here to help people with hearing problems live the quality of life they both want and deserve and to serve the broader community at large with specialized products and services.

The Patient Care Coordinator supports the administrative functions of the practice. As both the first and last point of contact for all visitors, the front office team is integral to delivering an exceptional patient experience.

Our environment is lively, rewarding, and challenging and we pride ourselves on the sense of camaraderie within our walls. As a member of our team, we will be committed to your development, goals, and success and we look forward to celebrating your achievements with you.

Responsibilities include:

· Warmly greeting patients and other visitors

· Answering phones in a prompt and courteous manner

· Outbound calling to current and prospective patients

· Entering and updating all patient information including intake and insurance forms

· Scheduling appointments

· Receiving funds and processing payments

· Maintaining excellent working relationships with patients, vendors, colleagues, etc.

Qualifications:

· Good verbal and written communication skills, including intermediate level of computer literacy. Eye for accuracy and details. A welcoming customer service orientation

· Professional level listening and problem-solving skills

· Strong ability to prioritize, multi-task and stay organized

· Must have consistent, punctual and reliable attendance

· At least 1 year of experience in a healthcare or office setting

· Minimum high school diploma.

Physical Demands & Work Environment:

· Frequently requires sitting, using hands, reaching and twisting

· Frequently requires fine hand movements including typing

· Frequently requires listening and speaking on a telephone and/or video conference program

· Occasional lifting of up to 20 pounds with or without assistance

· Standing and walking throughout the day

· The work environment is generally quiet, with moderate noise from phones and other office machines.

Pay & Benefits:

· Competitive hourly rate.

· Paid holidays & PTO;

· Full benefits – Medical, Dental, Vision;

If you’re interested in this opportunity and would like to join our team, please send your resume to Mbaerd@mcenta.com or call (713)490-5949.