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Community Support Specialist

Greystar
place Dallas, 75353
work_outline
Full Time
Experience:
Avoidant Personality Disorder
Aging
ECT
Individuals
Inmates
Racial Justice Allied

About Job

Leasing Manager- Trifecta (Student Living)

R0161564 Trifecta Louisville, Kentucky

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  • Overview
  • Job Responsibilities
  • Success Profile
  • Trending
  • Benefits

Overview

Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best at what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.

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Job Responsibilities

About Greystar

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

Job Description Summary

This position is responsible for achievement of established revenue, occupancy, resident retention, and leasing goals and objectives; manages the leasing team by providing training, direct oversite and assistance as they interact and assist prospective and current residents.

Job Description

Essential Responsibilities:

  • Ensures achievement of the community’s revenue and occupancy goals by implementing the marketing strategy with regards to advertising, rent pricing and concessions, oversees on-site traffic, ensuring an appropriate inventory of “ready” apartments, and monitoring the day-to-day sales and leasing activities.
  • Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, provides input into the development, implementation and revision of short- and long-term marketing plans and goals to sustain occupancy, participates in the implementation of creative strategies around pricing, concessions, leasing incentives, and advertising to boost traffic and leases.
  • Works with the maintenance team to ensure the physical aspects of the community meet the Company’s standards for overall appearance and safety, and develops activities and programs to enhance the salability of the apartments and community as a whole by regularly inspecting “ready” units for marketability, creating mini-models and using other merchandising techniques promote the apartment and community to prospective applicants.
  • Actively participates in the leasing process by generating and monitoring traffic, leasing apartments, qualifying prospects, preparing and approving lease documentation, auditing new lease files, and completing move-in procedures and communication in accordance with established policies and procedures.
  • Prepares and analyzes weekly financial reports, concession tracking, shop reports, traffic and closing ratios, and other operational reports to identify and resolve issues impacting leasing performance, and accesses the Company’s internal resources as needed to support solution strategies.
  • Oversees the lease renewal program, including sponsoring various resident lease renewal functions, managing the communication and notification process, and assisting with resident move-outs as necessary.
  • Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
  • Supervises the community’s leasing team members by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.

Required Licenses Or Certifications

  • Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions
  • Incumbents must have valid driver’s license to drive a golf cart on property.

Additional Compensation

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

  • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
  • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
  • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
  • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
  • 401(k) with Company Match up to 6% of pay after 6 months of service.
  • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
  • Employee Assistance Program.
  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
  • Charitable giving program and benefits.
  • Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

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Success Profile

What makes a successful Greystar team member? Check out the top traits we’re looking for and see if you have the right mix.

  • Professional
  • Organized
  • Responsible
  • Resourceful
  • Helpful
  • Confident

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Trending

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Meet our people and discover how you can make an impact providing a home to people across the world.

"Greystar and my values are perfectly aligned to enrich the lives we touch by doing things the right way. The company lives by this and it provides balance in my life and work becomes an entirely different experience. There is passion that moves you to a whole new level of fulfillment and gratitude. That’s when you can do your best for yourself, your customers, and your team."

  • Daiva

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Benefits

Healthcare

Health insurance (including company-paid opportunities) is offered, along with competitive dental (US Only) and vision insurance* plan options

  • in select countries

Retirement Planning

We know planning for retirement is a top priority for our team members. We offer competitive retirement savings plans including employer-matched 401(k) plans (US Only) and country-specific Pension Schemes to ensure the security of your financial future.

Paid Time Off

Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays*

  • varies by country

Paid Parental Leave

Maternal and paternal paid leave is available for the birth or adoption of a child

Professional Development

Ongoing support is available for career advancement opportunities in addition to corporate training programs

Employee Assistance

Program

Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you

Note: Outlined benefits may vary by international region.

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Professional Field

professional badgeOther Behavioral, Mental, or Healthcare Field

Patient Focus

Diagnoses

Avoidant Personality Disorder

Issues

Aging

Therapeutic Approach

Methodologies

ECT

Modalities

Individuals

Practice Specifics

Populations

Inmates
Racial Justice Allied
School

Settings

Residential
In-patient Non-Psychiatric
In-patient Psychiatric
Nursing Home
Research Facilities/Labs/Clinical Trials
Home Health/In-home
Long-Term Structured Residences
Forensic