Description

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use addiction, and intellectual/developmental disabilities. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.

Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment. Please join us as we instill hope and recovery opportunities for the persons we serve.

The Norfolk Community Services Board (NCSB) is seeking a detail-oriented and proactive Case Manager IV to join our Forensic Services Unit. In this role, you will serve as the agency liaison to the local jail for the purpose of assessing individuals in the jail to determine the presence of mental illness or co-occurring disorders. Individuals determined to have a mental illness, or co-occurring disorders will be linked to the appropriate NCSB program. If you're eager to contribute to a dynamic, community-focused team and help enhance the delivery of mental health and recovery services, we encourage you to apply.

Departmental Hiring Salary Range: $50,624 - $58,217

Essential Functions

Essential functions include but are not limited to:

• Serves as the liaison to the jail and conducts face to face assessments of individuals in the jail to determine the appropriateness for services.
• Works with appropriate jail staff and pretrial case manager to identify and provide discharge planning/jail release for all eligible services.
• Screens referrals to determine eligibility to receive discharge planning.
• Serves as the lead SOAR case manager for individuals enrolled in Forensic Discharge Planning.
• Reports monthly and quarterly outcome data and statistical information on clients served.
• Serves as a liaison to the jail to conduct face to face assessment to coordinate discharge planning.
• Links eligible consumers to appropriate NCSB Program and serves as the care coordinator until services placement has been secured.
• Provides linkage for Behavioral health appointments, medication, reasonable housing options, and linkage to other community support services as appropriate.
• Assists consumers with acquisition of resources for stabilization, to exist institution quickly, and stabilize in the community.
• Interacts with landlords to ensure access to and maintaining housing during periods of institutionalization.
• Provides transportation for the purpose of obtaining needed resources.
• Provides practical counseling and education to guide consumers in problem solving strategies to promote harmonious community living, and to resolve critical situations.
• Provides onsite clinical interventions/appointments with identified participants at least weekly.
• Develops and maintains a resource list of services for consumers.
• Maintains consumer records in accordance with NCSB standards and State Regulations.
• Performs other related duties as assigned.
  
  

Education/Experience

Bachelor's degree in a human services field.

Considerable experience in a human services field related to the area of assignment. Some assignments may also require specific experience working with various types of client populations; master's degree preferred in some areas.

Preferred extensive experience working with individuals with serious mental illness and substance use disorders and who have criminal justice issues and involvement.

Additional Information & Requirements

• Valid Driver's License may be required depending on assignment.
• Certification in basic first aid and CPR, depending on area of assignment.
• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
• Retirement
  
  

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.
  
  

Note

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.
  
  

02

Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?

• Yes
• No
  
  

03

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."

04

Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee
• Yes - I am a previous City of Norfolk Employee
• No - I am not a previous or current City of Norfolk employee
  
  

05

Please select the highest level of education you have completed.

• High School Diploma/GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree or higher
  
  

06

Is your degree in a human services field or related field? (i.e. Psychology, Sociology, Social Work, Counseling, etc.)

• Yes
• No
  
  

07

How many years of experience do you have working with adults with co-occurring disorders?

• No experience
• Less than 3 years of experience
• 3-4 years of experience
• 5-6 years of experience
• 6 or more years of experience
  
  

08

How many years of experience do you have working with individuals who have criminal justice issues and involvement?

• No experience
• Less than 3 years of experience
• 3-4 years of experience
• 5-6 years of experience
• 6 or more years of experience
  
  

09

Do you have experience conducting assessments and completing treatment plans?

• Yes
• No
  
  

10

Do you have a valid driver's license?

• Yes
• No
  
  

11

Please provide the name, email address, and phone number of your current or most recent supervisor

12

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

13

Are you a qualified military spouse? (An individual who is certified by the designated local agency as being a spouse of a member of the United States Armed Forces)

• Yes
• No
  
  

14

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran
• I am a Veteran
• I am a Disabled Veteran
• Required Question