Cadillac of Bentonville is a leading dealership specializing in automotive sales, service, and customer satisfaction. We are committed to providing exceptional experiences to our valued customers, ensuring their vehicles are well-maintained and performing at their best.

Overview:

The Service Drive Coordinator oversees the flow of vehicles and customers within a dealership's service department, ensuring smooth operations and excellent customer service. They will play a crucial role in ensuring an exceptional customer experience by managing the flow of vehicles through the service lane, moving vehicles, and assisting service advisors by assisting customers during the check-in and re-delivery process. This entry-level position offers an excellent opportunity to start a career in the automotive industry and sets up an individual to become a successful Service Advisor in the future!

Key Responsibilities:

● Vehicle Handling: Move and park vehicles in a timely and safe manner to support the flow of service operations within the Service Drive

● Customer Service: Greet customers warmly and assist with their inquiries or concerns, providing a positive first impression of our dealership.

● Lot Maintenance: Maintain the cleanliness and organization of the service lot, showroom, and customer waiting areas.

● Vehicle Prep: Perform basic vehicle cleaning and preparation, including washing, vacuuming, and interior detailing as needed.

● Support: Assist service advisors and technicians with various tasks, including checking-in, delivering parts and tools, and providing general support to the service department.

● Safety Compliance: Follow all dealership and manufacturer safety guidelines and protocols to ensure a secure working environment.

Qualifications:

● Experience: Previous experience in a similar role or in a customer service environment is preferred but not required.

● Skills: Strong organizational skills, attention to detail, and the ability to work in a fast-paced environment.

● License: Must possess a valid driver's license with a clean driving record.

● Attitude: Positive attitude, strong work ethic, and a willingness to learn and grow within the dealership.

● Physical Requirements: Ability to stand, walk, and move vehicles for extended periods; ability to lift up to 50 pounds occasionally.

Benefits:

● Health, dental, and vision benefits

● 401(k) retirement plan

● Training and development opportunities

● Employee discounts on vehicles, parts, and services

If you are a motivated individual with a passion for customer service and automobiles, we invite you to join our team at Cadillac of Bentonville! Apply today to contribute to our mission of excellence in automotive service and customer satisfaction!

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Health insurance
• On-the-job training
• Professional development assistance

Shift:

• 10 hour shift
• Day shift

Application Question(s):

• Our insurance requires employees to be 21+ years of age. Do you meet this requirement?

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Bentonville, AR 72712 (Required)

Work Location: In person