About Us:

We are growing and expanding!

Upside is at the forefront of revolutionizing healthcare by prioritizing health equity through accessible and comprehensive housing stability services. We recognize the pivotal role of secure living environments in fostering member well-being and achieving health equity. Through meticulous assessments, personalized housing navigation, and efficient stabilization strategies, we tailor our approach to meet members' unique needs while respecting their financial constraints. Our collaboration with health plans not only streamlines the housing process but also enhances operational efficiency and cost-effectiveness, giving health plans a competitive edge in member acquisition and retention. At Upside, we are committed to crafting solutions that uphold member dignity and contribute to a more inclusive and equitable healthcare landscape.

Position: Care Coordinator/Care Guide

Responsibilities:

• Deliver high-quality housing stability services, ensuring members receive exceptional care navigation.
• Conduct comprehensive assessments to identify members' housing needs and develop personalized care plans.
• Provide guidance and support to members navigating housing instability, addressing barriers, and facilitating access to resources.
• Collaborate with interdisciplinary teams to ensure coordinated care and support for members.
• Utilize expertise in housing instability to inform program development and service delivery.
• Maintain accurate documentation and data records in compliance with regulatory requirements and timelines.
• Other duties as assigned.

Requirements:

• Bachelor’s degree in social work, social services, or related field.
• Demonstrated expertise in housing instability and related social determinants of health or mental health.
• Proven ability to collaborate effectively.
• Capable of working in both office and remote environments.
• Internet bandwidth roughly 100mbps to ensure stability
• Pacific Time zones- 8-5 PT or 9-6 PT
• Must reside in Southern California

Preferred:

• Master’s degree in social work or related field.
• Experience working with Medicaid, Medicare, and D-SNP health plan members.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health insurance and paid time off.
• A collaborative and inclusive work culture dedicated to advancing health equity.

Application Process:

Suppose you're passionate about making a positive impact in the lives of our members and possess the qualifications outlined above. In that case, we invite you to join our team as a Care Coordinator at Upside. Please submit your resume and a cover letter expressing your interest in the position. We eagerly anticipate reviewing your application and potentially welcoming you to our dedicated team!