Job Title: Housing Case Manager with Good News Rapid Re-Housing Ministry (Grant #AL0235L4C072400)

Employer: Auburn United Methodist Church, Auburn, AL

Employment Type: Full-Time, On-Site

Start Date: Tuesday, September 2, 2025

Compensation: $46,500/year total value

• $31,200 annual salary
• 4% retirement contribution
• Full health insurance coverage
• Mileage reimbursement at $0.50/mile for local travel within Lee County

Transportation: Local travel within Lee County required; mileage reimbursed at $0.50/mile

Funding: Position funded by a 1-year federal grant with potential for an additional 1-year extension

Position Summary:

The Housing Case Manager will be a key player on Auburn United Methodist Church’s Good News Rapid Re-Housing (GNRRH) ministry team by providing client-centered, trauma-informed, and housing-focused case management for individuals and families experiencing homelessness or housing insecurity in Lee County. This includes intensive support with housing identification, stability planning, landlord engagement, and connection to supportive services. The role promotes Housing First principles and ensures services are low-barrier, voluntary, and aligned with HUD Rapid Re-Housing (RRH) & Continuum of Care (CoC) guidelines. All data entry, documentation, and client records will comply with HUD standards and confidentiality protections. The Good News Center is Auburn UMC’s place for whole-life compassionate care with all that offers a weekly food pantry & clothes closet ministry along with a monthly rent/utility assistance ministry.

Essential Duties and Responsibilities:

1. Client Intake and Housing Stability Planning:

• Administer standardized assessment tools (e.g., VI-SPDAT or local prioritization tools) per CoC policy to determine vulnerability, risk, and appropriate housing placement.
• Collect required documentation for homelessness verification, income, and special population status in compliance with 24 CFR 578.103 and HUD’s coordinated entry mandates.
• Collaborate with clients to develop a housing plan that includes short- and long-term housing goals and connections to supportive services that address safety, stability, income, and overall wellness.

2. Housing Identification & Landlord Collaboration:

• Coordinate with the GNRRH Outreach Specialist to assist clients in locating and securing safe, decent, and affordable housing.
• Facilitate lease-up, move-in, and rental assistance processes in coordination with the GNRRH Director and Outreach Specialist.

3. Ongoing Case Management & Support:

• Meet with clients regularly through home visits and/or check-ins to monitor housing plan progress, troubleshoot obstacles, provide client-centered supports, and ensure housing retention.
• Provide assistance and resources for life skills, budgeting, tenant rights, public benefits, and employment services.
• Coordinate access to health, mental health, legal, childcare, and substance use resources.

4. Documentation & Data Compliance:

• Maintain accurate, HUD-compliant documentation in a secure database.
• Monitor housing outcomes, service delivery, and client progress for reporting and evaluation.
• Support data entry, internal audits, and reporting for grant compliance.

5. Program Integrity & Confidentiality:

• Uphold HUD confidentiality standards for all client interactions and records.
• Ensure all services align with HUD CoC regulations (24 CFR Part 578) and agency policies.

6. Crisis Response and Client Advocacy:

• Respond to client crises with trauma-informed care and safety planning.
• Advocate for clients with landlords, legal systems, and partner agencies.

7. Team Collaboration and Continuous Improvement:

• Actively participate in case conferencing, team meetings, and Coordinated Entry discussions with the GNRRH team, the CoC lead agency, and other CoC partners.
• Engage in ongoing professional development and training on best practices.

Qualifications:

Education & Experience:

• Bachelor’s degree in Social Work, Psychology, Human Services, or a related field required (equivalent experience will be considered in place of degree).
• At least 1 year of experience in case management with vulnerable populations, preferably with homeless or domestic violence survivors, strongly preferred.
• Experience with HUD housing programs (RRH, CoC, ESG) strongly preferred.

Skills & Abilities:

• Commitment to Housing First and trauma-informed approaches.
• Excellent organizational, communication, and advocacy skills.
• Strong attention to detail with data entry and documentation.
• Proficiency with Microsoft Office, web-based applications, and basic database systems.

Additional Requirements:

• Valid driver’s license and reliable transportation for travel within Lee County.
• Willingness to work occasional evenings for client support.
• Deep commitment to equity, inclusion, and client dignity.