About Job

HOUSING CASE MANAGER - (Part Time)

The Part Time Housing Case Manager supports the mission of DAP by working with families experiencing homelessness or housing insecurity due to domestic violence. This position is responsible for providing intensive case management services to help clients obtain and maintain stable, secure housing through the connection of resources including Rapid Rehousing, Relocation Assistance and other housing related resources. The Housing Case Manager works with clients to develop individualized housing plans that support measures towards permanent housing and the over-all goal of self -sufficiency. This position is a part-time (24 hours per week) position.

Essential Functions:

Provides ongoing intense case management that includes home visits & supports housing goals
Completes housing assessments
Completes relocation applications
Works collaboratively across programs and organizations to serve the housing and financial sustainability needs of clients
Provides referral linkages to external supports
Provides training and education related to housing assistance and resources
Provides financial literacy education
Surveys rental markets for affordable housing options
Assists with the promotion of housing programs to interested landlords and property managers
Advocates for clients with prospective landlords
Facilitates negotiation and resolution of rental contracts and/or rental arrears
Processes housing program applications including Rapid Rehousing and Relocation Assistance
Assists clients with completing supportive and subsidized housing applications
Conducts HUD mandated HQS inspections
Conducts at home visits in accordance with program requirements
Provides individuals in crisis with appropriate interventions
Accurately inputs statistical information in DAP’s database and other required data systems
Works cooperatively with Safe House staff to support clients housing goals
Works cooperatively with other DAP staff to ensure holistic response & service delivery to clients
Assists Associate Director of Housing Services with funder reports and monitoring
Ensures all data entry is up to date in database and all statistical forms used by Housing program
Ensure files/paperwork comply with funder requirements by performing monthly internal audits
Attends all Housing case consultation meetings
Maintains records of all referrals made to Housing program and ensure referrals are being completed by assigned staff
Completes monthly program reports as requested by supervisor
Participates in program and organizational staff meetings
Accurately complete and submit time sheets on time and in accordance with DAP’s policies and procedures
Fulfill training requirements on a timely basis and in accordance with DAP, PCADV & PCCD policies
Performs other duties as assigned

Qualifications and Competencies:

Experience in social service setting with working knowledge of case management systems and planning techniques
Knowledge of housing related resources, housing rights issues, and the continuum of care for homeless persons
Experience working with homeless individuals and families
Demonstrated proficiency in Microsoft Office Suite and experienced in using computer based database systems.
Willing and able to confidently travel as needed throughout Delaware County, PA

Work Environment:

Work is primarily performed in the field within Delaware County
Work requires routine home visit to client’s homes and on-site rental unit inspections
Work requires visits to landlords and property managers

Other Requirements:

Successful completion of required organizational training within 2 weeks of hire
Satisfactory Criminal Background Check and other organizationally required clearances
Must have valid drivers license, valid vehicle insurance and reliable transportation

This position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The Domestic Abuse Project of Delaware County is an equal opportunity employer. All employment is at will and no employment contract shall be construed from any action, document, or statement of the employer.