About Job
Internal Only Job Postings
Somerville, MA
ID: 11545-709
Full-Time/Regular
We make a difference- in your community and in your career.
Love What you do!
Administrative Intake Coordinator - Outpatient
- internal candidates only*
The Administrative Intake Coordinator Responsibilities Include
- Screens all new consumers for admission to the clinic by telephone or in-person for walk-in consumers; obtains basic demographics, a brief clinical description and insurance information.
- Meets with new consumers before clinical intake to complete all registration documentation, PCP release, confidential disclosure, disclose the financial fee (i.e. co-pays, deductible, self-pay fees), and verify the insurance card.
- Coordinates the intake process after clinical intake to ensure that paperwork is completed before disposition team meeting. Completes all required administrative documentation in a timely fashion and maintains consumer record files in accordance with quality assurance standards.
- Collaborates with Clinical Triage/Intake Coordinator around scheduling appointments for initial intakes and with other clinicians as needed.
- Assigns appropriate consumers to intake clinicians, refers more urgent consumers to Emergency Services, or refers consumers to alternative services as indicated.
Rate: $22.00/hour
Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer.
Benefits Include
- Comprehensive, high-quality health, dental, and vision insurance options
- Flexible Spending Accounts – both medical and dependent care
- Eleven paid holidays
- Separate accruals for vacation (increases with tenure), personal, and sick time
- Tax-deferred 403(b) retirement savings plan
- Employee Assistance Plan / Travel Assistance Plan
- Employee bonus for referrals resulting in hiring
- Discounts to movie theaters, sporting, and entertainment events
- Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
Our Benefits
Our Culture
Hear what employees think about working for Riverside!
Required Skills
- Excellent communication, interpersonal, and communication skills
- Advanced computer fluency (including Microsoft Office) and passion for technology preferred
- High School Diploma with business skill major or one year of documented work experience
- At least two years experiences in a health setting or related field
Professional Field

Patient Focus
Diagnoses
Avoidant Personality Disorder
Therapeutic Approach
Methodologies
ECT
Modalities
Individuals
Practice Specifics
Populations
Veterans
Racial Justice Allied
Settings
Faith-based organizations
In-patient Non-Psychiatric
In-patient Psychiatric
Milieu
Partial Hospitalization (PHP)
Research Facilities/Labs/Clinical Trials
Home Health/In-home
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