About Job
The Division of Student Affairs seeks an Office Coordinator to provide administrative responsibilities and front office support to ensure efficient operation for Counseling Services and the Office of Student Access and Accommodations (OSAA); this position is highly visible, in-person, and centered on strong customer service skills.
- Demonstrate a strong sense of urgency, excellent interpersonal and communication skills, and the ability to create a warm, welcoming environment for all members of the community.
- Provide administrative support, including managing calendars, scheduling appointments, and coordinating meetings and events.
- Serve as the initial point of contact for inquiries and requests, both in person and via phone, email, and other communication channels.
- Coordinate student appointments, referrals, and follow-up services, liaising with appropriate campus departments and resources as needed.
- Assist with drop-in appointment inquiries and triage urgent student needs to professional staff effectively and calmly.
- Develop and maintain department-related databases, documents, and folders using Titanium, Microsoft Office 365, and other university portals.
- Maintain and regularly update departmental webpages with current and accurate resources and information.
- Support the preparation of reports and completion of administrative projects.
- Organize and maintain office manuals and electronic filing systems.
- Manage office supplies, equipment, and inventory, ensuring adequate stock levels and overseeing procurement processes as necessary.
- Receive, log, and follow up on PHQ-9 assessment forms in coordination with Student Health Services.
- Attend staff meetings and record accurate meeting minutes.
- Assist in compiling monthly and annual reports, maintaining statistical data, and updating budget databases.
- Coordinate with staff across all three campuses to streamline and support centralized office services and operations.
- Collaborate with other administrative staff members and across campus departments to facilitate efficient workflow and information sharing.
- Creates and coordinates mental health and disability related promotion and outreach
- Creates and updates campus bulletin boards and accompanying brochures monthly
- Supervises student workers to assist with campus wide health promotion materials and wellness events
- Recruit, hire, train, and supervise student workers to assist with various programming tasks
- Provide guidance, instruction, and ongoing support to student workers to ensure they understand their
- Monitor student worker performance, provide feedback, and address any issues or concerns as they arise
- Create and manage social media content
- Assist with the planning, coordination, and execution of special events, programs, and initiatives such as
- Contributes to sustaining and enhancing an inclusive working and learning environment
- Other duties as assigned
Required:
- Bachelor's degree required
- Previous administrative assistance experience required, preferably in higher education
- General understanding of FERPA and HIPAA
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other standard office
- Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage
- Excellent communication and interpersonal skills, with the ability to interact professionally with
- Ability to maintain confidentiality and handle sensitive information with discretion
- Demonstrated customer service orientation and ability to aid and support students, faculty, and staff
- Requires a growing understanding of the educational, cultural and social needs of a domestic, first
- Ability to help triage students expressing strong emotions
- Typical office or administrative working conditions. Staff is not exposed to adverse environmental
- Must be able to lift and carry up to 5-10 lbs
- Ability to be physically in attendance at designated worksite during scheduled work hours
- Must be able to talk, listen and speak clearly on telephone
- Must be able to be constantly exposed to weather conditions
Apply
Please attach a cover letter and a curriculum vitae/resume. Finalist candidate(s) for this position will be subject to reference checks and a pre-employment background check as a condition of employment.
Applicants must be authorized to work for any employer in the U.S. MCPHS is unable to sponsor, or take over sponsorship of an employment Visa. MCPHS is also not an E-Verify institution.
About Us
Established in 1823, Massachusetts College of Pharmacy and Health Sciences (MCPHS) is the oldest institution of higher education in Boston, a city that is home to many of the world's top universities and healthcare institutions. We are one of the largest and most highly-ranked schools for health and life sciences, and our alumni and faculty continually distinguish themselves in healthcare settings around the globe. MCPHS has more than 7000 students across campuses in Boston's Longwood Medical and Academic Area (LMA), downtown Worcester, MA and downtown Manchester, NH. Our vision is to empower our Community to create a healthier, more equitable world, which we strive to achieve through our core values of integrity, community, engagement, collaboration, support, and innovation.
We offer competitive salaries and excellent benefits that include a substantial contribution toward the cost of medical, vision, and dental insurance, generous time off, retirement and pension plans, and flexible work arrangements to support work/life balance for our employees while supporting the MCPHS strategic plan.
MCPHS is an equal opportunity employer dedicated to ensuring equal opportunity for all members of the University community. We aim to recruit, develop, and retain the most skilled faculty and staff. All qualified applicants will be considered for employment.
Compensation: N/A
Similar Jobs
The following are other results similar to this job:
