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CORRECTIONAL COUNSELOR 2* - 07292025-69821

Tennessee Department of Correction
place Memphis, 38119
work_outline
Full Time

About Job

Job Information

State of Tennessee Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CORRECTION, MARK LUTTRELL TRANSITION CENTER, SHELBY COUNTY

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to one year of full-time professional social or psychological counseling work.

Substitution of Education for Experience: One year of graduate coursework in a social or behavioral science may be substituted for the year of professional counseling experience.

Substitution of Experience for Education: Full time social or psychological counseling experience can be substituted for the required education on a year for year basis for a maximum of two years; requiring two years of study at an accredited college or university.

OR

One year as a Correctional Counselor with the State of Tennessee Department of Correction.

Necessary Special Qualifications: Applicants for this class must:

  • A valid vehicle operator's license may be required for employment in some positions.

Examination Method: Education and Experience, 100%, for Preferred Service positions

Overview

Summary: Under general direction, is responsible for professional correctional counseling work of average difficulty; and performs related work as required.

Distinguishing Features: ,This is the working level class in the Correctional Counselor sub-series. An employee in this class supervises a caseload of incarcerated offenders inside a correctional facility. This class is flexibly staffed with and differs from the Correctional Counselor 1 in that an incumbent of the latter performs entry-level work. This class differs from the Correctional Counselor 3 in that an incumbent of the latter is responsible for leading others in counseling work.

Responsibilities

Processing Information:

  • Calculates sentencing information to determine the accuracy of an offender¿s sentence computation.
  • Verifies that offender sentencing complies with judgment order.
  • Completes initial intake packages and/or risk-need assessments on offenders.
  • Prepares and maintains records and reports on offender history, progress, adjustment, rule violations, visitation, recommendations for special visits, and other related statistics.

Resolving Conflicts And Negotiating With Others

  • Provides appropriate interventions in interactions between staff and offenders to resolve issues of conflict.

Getting Information

  • Administers risk/needs assessment to offenders using motivational interviewing techniques.
  • Conducts Prison Rape Elimination Act screenings to determine potential victim or aggressor status.
  • Speaks to appropriate agencies and personnel to gather information relevant to offender history.
  • Interviews offenders to evaluate progress in accomplishing recommendations and parole board mandates.

Evaluating Information To Determine Compliance With Standards

  • Evaluates all offender records, case notes, and information to ensure compliance with all applicable standards, laws, policies, rules, and regulations.

Coaching And Developing Others

  • Develops workshops for offender reentry and career development.
  • Facilitates workshops for offender reentry and career development.

Selling Or Influencing Others

  • Uses motivational interactions with offenders to realign offender behaviors, thinking, and reactions to conform to facility rules and societal norms.

Monitor Processes, Materials, Or Surroundings

  • Reviews offender files to fulfill various institutional needs.
  • Participates in classification and reclassification hearings to review information relevant to offender behavior, program participation, and other factors for the purpose of determining offender custody levels and programmatic goals.
  • Supervises a caseload of up to 150 offenders in an institutional setting.
  • Monitor environment to identify security related concerns in order to assure continued safety of the facility.
  • Monitor offenders to ensure compliance with recommendations and parole board mandates.

Developing Objectives And Strategies

  • Develops reentry plans for offenders within established time frames and in accordance with departmental procedures.
  • Provides counseling and instruction specific to the needs of a reentry caseload.
  • Contacts and counsels with offender family members concerning release.
  • Counsels offenders concerning risk of reoffending.
  • Provides information to offenders in regards to community resources and methods of finding and keeping employment and improving family relations.

Assisting And Caring For Others

  • Collaborates with medical professionals to provide information to offenders regarding advanced directives.
  • Assists offenders to adjust to incarceration by conducting individualized or group sessions with assigned offenders to discuss facility and program rules and regulations.
  • Counsels offenders regarding personal and family issues as needed.
  • Addresses offender mental health and medical needs with appropriate staff.

Scheduling Work And Activities

  • Schedules outside services to assist with offender transition from prison to the community.

Communicating With Persons Outside Of The Organization

  • Assists offenders with communicating with persons or agencies outside of the institution to expedite release plans or respond to emergencies.

Documenting/Recording Information

  • Documents referrals made to offenders regarding outside services.
  • Records risk-needs assessment interviews for quality assurance.

Making Decisions And Solving Problems

  • Assists offenders in addressing their concerns regarding job pay, trust fund, sentence information, educational needs, and programs.
  • Identifies issues with offender behavior to ascertain appropriate intervention techniques.

Interacting With Computers

  • Enters and retrieves information concerning offenders using computerized databases daily.
  • Uses web-based programs to communicate with persons inside and outside the agency concerning offender needs.

Communicating With Supervisors, Peers, Or Subordinates

  • Communicates with other counseling personnel to gain knowledge or understanding of counseling responsibilities.
  • Communicates with various institutional personnel to meet offender needs.
  • Provides information to other team members in treatment team meetings and staffings regarding offender progress in programming.

Updating And Using Relevant Knowledge

  • Attends various mandated training to enhance job skills and performance.

Analyzing Data Or Information

  • Analyzes disciplinary reports to determine offender behavior trends.

Indentifying Objects, Actions, And Events

  • Identifies offender movement to ensure caseload accuracy.

Competencies (KSA's)

Competencies

  • Time Management
  • Problem Solving
  • Listening
  • Written Communications
  • Integrity and Trust
  • Composure
  • Patience
  • Self-Knowledge
  • Decision Quality
  • Dealing with Ambiguity

Knowledge

  • Clerical
  • Computers and Electronics: Intermediate knowledge of web-based databases, word processing, e-mail systems, and data entry
  • Education and Training
  • Law and Government
  • Mathematics
  • Psychology: Basic knowledge of human behavior and performance, individual differences in ability, personality, and interests, and learning and motivation
  • Public Safety and Security
  • Sociology: Basic knowledge of group behavior and dynamics as well as societal trends and influences
  • Counseling: As it pertains to offenders

Skills

  • Active Listening
  • Active Learning
  • Critical Thinking
  • Learning Strategies
  • Math
  • Reading Comprehension
  • Speaking
  • Writing
  • Coordination: As relates to offender behavior
  • Instructing
  • Negotiation
  • Persuasion
  • Service Orientation
  • Social Perceptiveness
  • Complex Problem Solving
  • Judgment and Decision Making
  • Time Management

Abilities

  • Deductive Reasoning
  • Fluency of Ideas
  • Information Ordering: As it relates to determining behavior trends
  • Oral Comprehension
  • Oral Expression
  • Originality
  • Problem Sensitivity
  • Selective Attention
  • Spatial Orientation: As it relates to institutional safety
  • Time Sharing
  • Written Comprehension
  • Written Expression
  • Auditory Attention
  • Speech Clarity
  • Speech Recognition

Tools & Equipment

  • Personal Computer
  • Printer
  • Word Processing Software
  • Electronic/Paper Documents
  • Multi-line Telephone
  • Calculator
  • Copy Machine
  • Fax Machine
  • Digital Recorder
  • 2-Way Radio
  • Keys
  • Lamination Machine
  • Calendar/Planner
  • Files
  • Shredder
  • Lamination Machine