Job Description

• Serve as the first point of contact for individuals accessing employment and supportive services through the One-Stop Job Center, using a trauma-informed and client-centered approach.
• Provide navigation support across workforce development systems, including referrals to WIOA programs, vocational training, housing resources, and partner agencies.
• Act as a linkage and referral coordinator, helping clients identify barriers to employment and connecting them with appropriate wraparound supports (e.g., childcare, transportation, behavioral health services).
• Maintain accurate client records in state workforce databases, ensuring case notes, service tracking, and referral documentation meet program standards.
• Conduct outreach and engagement with hard-to-reach populations, including those experiencing long-term unemployment, reentry challenges, or housing instability.
• Assemble employment readiness materials, program packets, and workshop handouts customized to individual needs.
• Uphold principles of equity, inclusion, and access in all client interactions, ensuring culturally responsive service delivery.
• Collaborate with internal staff and external partners to support holistic, strengths-based planning.
• Perform other administrative and support duties that contribute to the smooth operation of the center.
• Other duties as assigned
  
  

Qualifications

• Bachelor's degree from an accredited college or university in education, social services, healthcare and/or communications; Bachelor of Social Work (BSW) preferred
• Ability to prioritize tasks and document visits and contacts.
• Experience working with diverse populations including job seekers with barriers to employment (e.g., justice involvement, disability, limited English proficiency).
• Skilled in maintaining confidentiality, navigating multiple systems, and building rapport with clients in a fast-paced environment.
• Proficient in Microsoft Office and client management systems used in workforce settings.
• Strong verbal and written communication skills with an emphasis on advocacy, clarity, and professionalism.
  
  

Additional Information

All your information will be kept confidential according to EEO guidelines.

This position pays $23.077 hourly.

_Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions._

_When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others._

_At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law._