About this JobThis is a fulltime position located at the Greenwood Welcome Center in Greenwood, LA.The Louisiana Office of Tourism is committed to promoting Louisiana as a top travel destination and growing the state's tourism industry to make tremendous economic impacts in all 64 parishes. To accomplish that goal, we have developed strategic marketing initiatives to maximize our efforts.Minimum QualificationsNo training or experience required.Job SpecificationThe official job specifications for this role, as defined by the State Civil Service, can be foundJob Duties and Other InformationJob Duties:

Meets and greets traveling public, welcoming them to Louisiana.
Listens to questions and provides appropriate answers and counsel on how visitors may spend their time in Louisiana.
Encourages visitors to spend more time in Louisiana by suggesting alternative routes and activities.
Answers inquiries, in person, by telephone, email, or other means, about what there is to see and do in Louisiana.
Works with other counselors and supervisor to secure reliable information on current activities, festivals, attractions, lodging, restaurants, and other tourism related businesses in order to be knowledgeable about pertinent events, exhibits, activities, and new developments in tourism business, and to continually increase general knowledge of the state.
Works with other travel counselors and the supervisor to continually compile, file, and update reference materials, and utilizes the internet responsibly in order to increase the resources available and to find answers' to visitors unusual questions.
Attends and participates in job safety training, position and center specific training, and other courses that may be required or recommended.
Undertakes clerical assignments including but not limited to brochure ordering and inventory, photocopying, filing, regular entry of visitor register information into the ZIP code database, and brochure placements in racks.

Position-Specific Details:Appointment Type: This is a fulltime probational appointment; current fulltime classified employees may be required to accept a probational appointment.Work Schedule: The Greenwood Welcome Center is open 24/7. This position may be required to work weekends and holidays. Career Progression: This position may be filled from this recruitment as a Tourism Information Counselor 1, 2, or 3How To Apply:No Civil Service test score is required in order to be considered for this vacancy.*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. *The Office of the Lieutenant Governor and the Department of Culture, Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes.
Louisiana as a State, is a Model Employer for People with Disabilities.Contact Information:For further information about this vacancy contact:Pacee WallaceDepartment of Culture, Recreation, & Tourism1051 N. 3rd StreetBaton Rouge, LA 70802Phone: 225-342-8202Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:Insurance Coverage More information can be found atParental Leave - Up to six weeks paid parental leave
More information can be found atHolidays and Leave - State employees receive the following paid holidays each year:

New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.

Additional holidays may be proclaimed by the GovernorState employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

Tourism Information Counselor 1

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