About Us

Synergy Refrigeration specializes in industrial refrigeration and compressor services, offering expertise in compressor rebuilds, preventative maintenance, engineering, safety audits, and startup and commissioning. We serve critical industries across the U.S., including food processing, and renewable gas systems. Our team is committed to quality, innovation, and long-term customer partnerships.

Position Overview

We are seeking a detail-oriented and highly organizedService Coordinator to support our sales, service, and administrative operations. This dynamic role is essential in ensuring smooth day-to-day communication and coordination between internal teams, vendors, and customers. The ideal candidate is proactive, efficient, tech-savvy, and thrives in a fast-paced environment.

Key Responsibilities

• Create daily part quotes and service estimates for customers
• Maintain databases with accurate plant and site information
• Generate reports for weekly internal sales meetings
• Schedule service orders in and update weekly open job reports
• Track and report progress on open service orders
• Create packing slips and coordinate parts shipping, freight quotes, tracking, and ETA updates
• Follow up with customers for purchase orders and required documentation
• Assist with invoicing and data entry using QuickBooks
• Open service orders for awarded estimates
• Follow up with technicians to complete past-due service reports
• Answer incoming phone calls and respond to emails professionally and promptly

Qualifications

• Strong organizational, time management, and multitasking skills
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Experience with CRM and service management platforms (ACT, BuildOps, or similar)
• Familiarity with QuickBooks or other accounting software
• Excellent written and verbal communication skills
• Tech-savvy, with the ability to train others on systems and tools
• Self-motivated and able to work both independently and collaboratively

Preferred Experience

• Previous experience in service coordination, sales support, or administrative roles
• Background in compressor services, industrial refrigeration, or technical service environments is a plus

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Universal City, TX 78148 (Required)

Ability to Relocate:

• Universal City, TX 78148: Relocate before starting work (Required)

Work Location: In person