Who We Are

Ernst Instruments joined the Clark-Reliance® family in 2023. Ernst Instruments is a leader in the manufacture and distribution of engineered measurement solutions and process observation equipment for liquid and steam applications. Ernst Instruments is committed to delivering the best level and flow solutions to its customers.

Hybrid Schedule available after 6 months service and attainment of training goals. Hybrid schedule will be 3 days in office and 2 days remote

What We’re Looking For

High School Diploma or GED required., bachelor's degree preferred. Minimum one year of relevant work experience (Inside or technical sales preferred). One year experience with QuickBooks Desktop or other CRM.

Salary Range Starting at $50,000 (based on knowledge, skills and abilities).

Duties and Responsibilities

Provides day-to-day support of customer accounts and serves as a primary point of contact between the customer and the company. The Technical Sales and Service Coordinator provides customer support, technical support, planning and optimization for the accounts, and develops relationships with the customers. Takes incoming calls from customers, determines which product or service fits the application, and quotes the customer. Follows up with customers after quoting to obtain feedback, answer questions, and obtain purchase orders.

Required Experience and Education

• High School Diploma or GED required.
• Minimum one year of relevant work experience (Inside or technical sales preferred)
• Ability to read, write, and follow verbal instructions in Standard English is required.
• Strong interpersonal skills with listening, consultative and problem-solving skills.
• Proficient in MS Office products, specifically Word, Excel, Teams, PowerPoint.
• Ability to handle complex projects and tasks independently within established standards.
• Ability to handle multiple responsibilities at a time and be self-motivated and proactive.
• Ability to function and thrive in a team environment with an appreciation of aggressive goals.
• Ability to type 50 WPM or faster.

Preferred Education and Experience

• Bachelor's degree
• One year experience with QuickBooks Desktop or other CRM
• Dynamic Excel Skills using Pivot Tables, Conditional Formatting and Data Validation

Physical and Technical Environment

• Must be able to sit, stand, walk, reach with hands and arms, bend and stoop in a normal office and manufacturing environment.
• Ability to routinely travel throughout multi-floor office and shop area walking, climbing stairs, utilizing elevator.
• Exposure to varying environments, changing deadlines, strict time constraints.
• Minimal lifting up to 50 pounds occasionally.
• This position may require occasional overtime depending on business needs. Candidates should be prepared to work additional hours when necessary.
• Based on satisfactory job performance and the completion of 6 months in person, the position is deemed eligible for remote work 2 days per week as assigned by management. Productivity and performance standards must be maintained when remote, and in person work will be required if the Accounts Payable Specialist is out with planned or un-planned time off.

Benefits and Perks

• 401K
• Employee Referral Bonus Program
• Tuition Reimbursement
• Career Development Opportunities
• Training Opportunities
• Paid Holidays
• Medical, Dental and Vision Benefit Plans
• Paid Vacation

Note: The statements above are intended to describe the general nature and level of work being performed by people assigned to the job. They are not construed to be an exhaustive list of responsibilities, duties and skills required of personnel in the job. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Equal Opportunity Employer- M/F/Disabled/Vet

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.