Role Definition: Assists in the Escrow area by performing the following duties.

I. Performs any one of the below responsibilities:

• Insurance Disbursements (HUB, MBA, MSP, ACH)
• Insurance Refunds
• RD Monthly Payment
• FHA Monthly Payment

II. Reviews escrow & non-escrow hazard records and obtain updated documents as needed. 

III. Responds to emails sent to the insurance inbox.

IV. Reviews and update hazard information utilizing OnBase work queues.

V. Reviews daily reports from MSP related to hazard updates.

VI. Performs various clerical duties, including the filing and imaging of documents, mailing of disbursement checks and correspondence in the appropriate loan files.

VII. Provides superior customer service, both written and verbal, to homeowners, bankers, and other vendors.

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