Primary Responsibilities

• Receive and manage new referrals from hospitals, SNFs, physicians, and social workers (phone, email, fax)
• Coordinate patient admissions with the Director of Nursing, case managers, and field staff
• Schedule clinician visits (LVNs, CHHAs, RNs, therapists) and update calendars
• Enter patient data into EMR software (Axxess, Kinnser, WellSky, or similar)
• Communicate with families and patients regarding services, documentation, and updates
• Verify insurance/authorizations and obtain documentation as needed
• Assist with documentation for start-of-care, recertifications, resumptions, discharges, etc.
• Support case managers in day-to-day tasks, follow-ups, and patient progress tracking
• Maintain HIPAA compliance and accurate, up-to-date patient records

Required Qualifications

• Minimum 1 year of experience in home health, hospice, or a medical office setting
• Strong organizational, communication, and multitasking skills
• Proficient in EMR systems (preferred: Axxess, Kinnser, WellSky, or similar)
• Comfortable managing phone calls, referrals, and provider communication
• High school diploma or equivalent required; medical admin certification is a plus
• Basic knowledge of home health compliance and scheduling practices
• Fluent in English; bilingual in Spanish, Armenian, or Tagalog is a plus
• Able to handle fast-paced environment with high attention to detail
• Professional and friendly attitude with patient-centered focus

Job Types: Full-time, Contract

Pay: $22.00 - $28.00 per hour

Expected hours: 35 – 45 per week

Work Location: In person