Location: This role requires field work 80-90% of the time. Candidates must reside within the state of Florida - Specifically Region 11 (Miami-Dade/Monroe)SHIFT: 8-5 Mon-Fr
Duration: 3 months, Contract to Hire, Absolutely NO TOR for the first 90 daysJob Description: Remote Training - 30 days
Involves field-based training where the case managers will get to shadow on their last week (week 5) - hands on experience

8-5 Mon-Fri; Monthly and quarterly member contact and will include 80% travel. Remote role. Will require a driver's license.
Managing a case load for healthcare members with long-term care needs.
Geriatric long-term care
Member assessments and notes.
Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development.
Monitor delivery of services and follow-up with members, caregivers, or provider s through in-person visits and telephonic contact
Authorize and coordinate referral for services.
Ensure provider services are delivered without gaps and identify functional deficiencies in care plans.
Assist in coordinating the development of informal or voluntary services to integrate into the member care plan Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!
Assist members with filing and resolving complaints and appeals.
Working with members in a face-to-face environment
This position does have the intent to convert based on performance and eligibility.
Independent work
Each member must be contacted once per month, and some may need to be seen

Education/Certification Required: Requires a Bachelor's degree and 2 - 4 years of related experience Preferred: n/a
Licensure Required: n/a Preferred: n/a

Years of experience required
Best vs. average
Performance indicators

Must have:
Case management (2 years)
Strong Microsoft skillsNice to have
Bi-lingual or Tri-lingual would be great but must be able to communicate (verbal and written) in English as well. The members will have intakes in English, but should there be any language barriers that is why the team is seeking someone Bi-Lingual.Best vs. average:
Someone with great time management and great communication and written skills to the hiring manager it is very important for this person to be a team playerSomeone who is adaptable to changeTraining is completed virtually and not everyone is a virtual learner - this person should know and be comfortable with that

Top 3 must-have hard skills
Level of experience with each
Stack-ranked by importance
Candidate Review & Selection

1 targeted case management is a good background to have
2 Case management is a great background to have
3 Strong Microsoft skills

Region 11 (Miami-Dade/Monroe) Clinical - LTSS Service Care Manager - J01031

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