Join Our Modern, Patient-Focused Optometry Practice

We are a locally owned, modern, private optometry practice committed to delivering high-quality eye care in a welcoming and personalized environment. As a growing practice, we take pride in developing meaningful relationships with our patients and going above and beyond to ensure exceptional service.

We are currently seeking a professional, motivated, and long-term team member to join our dedicated staff. This is an excellent opportunity for someone who is passionate about patient care, values teamwork, and is looking to grow within a supportive and forward-thinking practice.

Position Overview:
We are looking for an individual who is dependable, detail-oriented, and thrives in a dynamic, patient-centered setting. The ideal candidate will possess strong communication skills, a positive attitude, and a desire to contribute to the success of the team.

Key Responsibilities:

• Oversee daily front office operations, ensuring efficient workflow and high-quality patient service
• Greet and welcome patients and visitors with enthusiasm, professionalism and warmth
• Answer phones, schedule appointments and manage patient inquiries
• Monitor and respond to patient phone calls, texts and emails throughout the day
• Check in patients, verify insurance, collect payments and check out patients
• Understand and confidently communicate insurance benefits
• Communicate effectively with patients and other healthcare providers via phone, email, and fax
• Assist with dispensing eyewear, contact lens ordering and patient follow-up
• Assist with patient preliminary/entrance testing
• Maintain a clean, organized, and professional office environment
• Support the overall efficiency and flow of daily operations
• Other duties as assigned by the doctor

Qualifications and Required Attributes:

• Energetic, outgoing, and positive demeanor
• Strong organizational and multitasking abilities
• Excellent customer service with ability to communicate effectively and confidently with patients
• Strong verbal and written communication skills
• Proactive and eager to learn new skills
• Reliable, punctual, and accountable
• Team-oriented with a collaborative mindset
• Ability to maintain professionalism in a fast-paced environment
• Commitment to delivering a high standard of care

Why Work With Us?

• Collaborative and supportive team culture
• Modern technology and a well-designed, comfortable workspace
• Opportunity to grow with a thriving and respected private practice
• A role where your contributions are valued and recognized

If you are looking for a fulfilling position in a practice where patient care and employee growth are top priorities, we encourage you to apply. We look forward to meeting the next great addition to our team.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Experience:

• Medical office: 1 year (Required)
• Patient care: 1 year (Required)
• Medical receptionist: 1 year (Preferred)

Ability to Commute:

• Austin, TX 78730 (Required)

Ability to Relocate:

• Austin, TX 78730: Relocate before starting work (Required)

Work Location: In person